Sales Service Supervisor

Division:
Nucor Rebar Fabrication Northwest

Location:
Tacoma, WA, United States

Other Available Locations: N/A

Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success.

Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Manage the detailing services and post-sale functions so that work assigned to the location is properly detailed and coordinated with customers. Coordinate outside detailing requirements and contracts with vendors. Supervise/train new detailers. Supervise detailers and ensure performance standards are being met. Ensure that the work environment is safe and encourages productivity and a quality end product.

• Taking Care of our Customers by leading the following post-sale functions across the division:
• Detailing and Project Management - end to end coordination from order to cash.
• Control financial aspects of contracts to protect the company's interest and maintain good relationships with
• customers.
• Oversee efforts to ensure Nucor Rebar Fabrication fulfills contractual obligations on the assigned projects.
• Work closely with all departments, actively support, and drive our commercial strategy of creating value and getting paid through customer partnerships, differentiated products and solutions, profitable outcomes for our customers, and high-level project management.
• As an engaged member of the division management team, lead, develop, and execute on the business strategies including safety, quality, cost, productivity, profitability, and commercial excellence. This position will lead, model, nurture, and advance the Nucor culture.
• Produce monthly forecasting reports to see how well they're doing in achieving post-sales targets and budgets.
• Set objectives, provide coaching and monitor performance of the post-sale team.
• Assign all detailing work for the San Diego location to an appropriate detailer so that detailing can be done efficiently and in accordance with customers' delivery needs.
• Oversee the productivity and work quality of the detailers to ensure efficiency, accuracy, and quality of
• presentation.
• Manage the assignment of detailing to outside vendors so that high-quality purchased detailing is obtained at fair rates.
• Manage the contacts between detailers and customers' offices or job sites so that accurate information regarding delivery requirements is always at hand and so that problems can be resolved or avoided.
• Review all change orders to contracts being detailed in-house or by outside vendors for
• profitability, ensure customers are properly advised of, obtained approval, and invoiced in accordance with contractual requirements.
• Review all customer back-charges on contracts detailed in-house or by outside vendors; coordinate with sales personnel so that fair…