Student Services Coordinator

Overview

Washington Tacoma UEI – Tacoma, WA 98404

Salary Range: $22.35 - $26.45 Hourly

Category:
Instructors & Education

UEI College is a leader in post‑secondary career education. Working at our employee‑owned company is more than a great career – it’s an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like‑minded compassionate professionals who strive to be the best in their fields.

Student Services Coordinator is responsible for ensuring students’ regular program attendance, facilitating students’ successful completion of the program, and helping students identify community, learning, and other resources.

• Comply with applicable federal and state laws, accreditor standards, and institutional policies and procedures.
• Assist Associate Director of Student Affairs with implementation of the first‑hour first‑call retention strategy to increase lab attendance.
• Assist Associate Director of Student Affairs with preparation, facilitation, and execution of College Prep Day, Start Day, and 14‑day new student retention.
• Weekly monitoring of first module success rate.
• Create, organize, and schedule student activity calendar, including:
  • College Prep Day
  • Start Day / Gateway to Success
  • Student activities such as student appreciation day, student awards ceremony, student cross‑over ceremony, etc.
• Work closely with the ECPP vendor’s facilitator/proctor to follow up on ECPP students’ attendance and participation in adult education and vocational programs.
• Facilitate and coordinate students’ access to on‑campus tutoring and other learning resources.
• Create and update student resource database with information on community resources for housing, child care, transportation, healthcare, etc.
• Create, facilitate, and monitor a campus community‑moderated classifieds and forum boards for students to exchange information regarding resources offered and resources needed (e.g. carpooling, childcare exchange, etc.).
• Other duties as assigned.

Performance measured by colleague meeting attendance, retention, and other metrics related to students’ education outcomes.

• Teaching, advising, coaching, counseling or related experience.
• High school diploma required; some college preferred.
• Excellent interpersonal skills.
• Excellent communication skills, oral and written.
• Excellent problem resolution skills.
• Resourceful and innovative in finding useful information.
• Above average user skills in information technology and social media (e.g., student database, social media, online educational resources).
• Ability to work with a diverse group of colleagues and students.
• Strong team player.