Operations and Events Coordinator

Operations and Events Coordinator

University of Puget Sound

Job

Location:

Tacoma, WA

Full/Part Time:
Part Time | Regular/Temporary:
Regular | FTE: 0.9 (38 hours per week)

Hybrid eligible (minimum of 4 days on‑site) after successful evaluation period.

No visa sponsorship for staff positions.

As a member of the Career and Employment Services (CES) team, contributes to the development and implementation of highly effective, integrated career and employment services, with a focus on inclusion and equity and in support of the mission and goals of the university. Manages all logistical facets of CES events and programs, from large scale career fairs to smaller programs and workshops ensuring collaborative organization, implementation, assessment, and improvement.

Provides supervision and serves as a mentor to CES student staff members in support of their professional and career development and in balance with departmental needs. Oversees reception, ensuring that it is welcoming, engaging, and serving constituents of all backgrounds and identities.

• Reception and Supervision
  • Serves as a highly visible ambassador for CES, building confidence and trust in our team and services.
  • Collaboratively promotes cultural diversity and understanding, ensuring CES is a space where individuals of all backgrounds feel accepted and supported.
  • Engages in brief intake advising with students to ensure their immediate career development needs are met, and that they have an action plan for their next step; role models and ensures CES student staff members maintain current knowledge of the full range of CES services and resources, are able to communicate about these with students, and exhibit multicultural understanding and an inclusive approach to customer service.
  • Plans, coordinates, and executes office operations and reception scheduling to ensure a welcoming and orderly office environment. Proactively monitors, organizes, and purchases office resources and supplies.
  • Independently manages CES e‑mail account and makes informed, appropriate, and timely referrals/responses.
  • Plans and executes hiring and training, as well as supervises and mentors a team of 6 CES Assistants, including 1 Lead CES Assistant.
  • Maintains knowledge of administrative functions within Handshake in order to train student staff members who have specific responsibilities within the system.
  • Develops and facilitates regular student staff team meetings; creates and updates training materials and standard operating procedures.
  • Engages in on‑going professional development to support growth as a supervisor and mentor of student staff members, to include participation in Compass Puget Sound.
• Event Planning
  • In partnership with Career Advisors, makes recommendations for innovative, effective, efficient approaches for delivering programs and workshops.
  • Efficiently leads 4-6 work groups of staff, students, and/or alumni to strategize, organize, and facilitate all details of large‑scale career events.
  • Ensures programs and events proactively engage and support underrepresented students and students with disabilities.
  • Collaborates with CES colleagues to ensure streamlined and timely promotion and outreach for each CES event.
  • Establishes and implements event evaluation process, measuring event impact and integrating assessment of outcomes, including equity and inclusion‑specific outcomes; implements data‑driven adjustments to increase future success and maximize student impact.
  • Proactively manages event logistics and troubleshoots any emerging issues on event day.
  • Establishes and updates process documentation for events.
  • Develops expertise in event management technology (eg: Eventbrite); collaboratively manages event submission and maintenance within systems as needed.
• Program Support
  • Collaborates with Associate Director on student employment programming and innovative improvements that engage students and promote or create equity of access for students of all backgrounds and identities during their time at Puget Sound.
  • Manages logistics of scheduled supervisor training and other program needs as assigned.
  • Creates and maintains…