Commercial Deposits Relationship Specialist

• Pay or shift range: $22 USD to $35 USD
  
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!

If you are the type of individual that would enjoy working at one of thePuget Sound's Best Places to Work for 10 years in a rowand focuseson providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm.

Assist the Commercial Deposits Team in fostering relationship banking by delivering dynamic customer service to commercial banking clients. The Commercial Deposit Specialist will report to the Commercial Deposit Manager but need to support the Assistant Commercial Deposit Manager in daily duties. In this position the CDS will be responsible for assisting with paperwork for on-boarding clients and deepening relationships with existing clients.

Our CDS will be a point of contact, along with the team, for larger clients, such as property management firms, construction companies, and real estate developers. Our candidate must be comfortable with in person, over the phone and email correspondence, to be able to handle providing solutions to clients in a professional and timely manner and should be able to help facilitate cross selling opportunities.

The CDS position must be knowledgeable in, or show a willingness to learn, the Bank’s business checking products; be able to answer questions from clients about our Cash Management products including, Online Banking, ACH, Wires, EFTPS Payments, and Remote Deposit Capture. The Commercial Deposit Specialist should be passionate about the Bank’s customer service model by focusing on “WOW” opportunities and providing support to the Commercial Deposits team, Treasury Management Officer, Cash Management Officers, Relationship Managers and others.

This position is responsible for the oversight of a portion of the Bank’s daily operations and must support the guidelines of compliance when it comes to opening accounts, daily operations and corresponding with clients.

• Perform assigned duties in accordance with the Bank’s Core Values, and provide the Banks’ customers with exceptional service in accordance with the Bank’s service standards
• Support the Bank’s customer culture and recognize cross-selling opportunities for Bank products and services that truly fit the client and better serve their business; and continually reinforce those values with the Commercial Deposits Team.
• Assisting with transfers, check orders, account maintenance, account opening, and other servicing needs for commercial clients
• Researching and problem-solving customer issues or complaints that require a management-level decision by providing recommendations to CDM
• Provide direct assistance to the Commercial Deposits portfolio of customers via multiple communication channels.
• Educate and train customers in the risks and requirements of treasury management services, and banking in…