Medical Records Specialist - Carol Milgard Breast Center

Medical Records Specialist – Carol Milgard Breast Center

Job Summary:

The Medical Records Specialist is responsible for providing support to the Health Information Management department and outpatient sites by organizing, evaluating and processing medical records requests. Must be able to compile, process, and maintain medical records of patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system. Responsible for processing both phone and faxed requests for medical records, to include printing images from PACS, gathering reports, completing documentation for all incoming and outgoing films/CDs.

Position assists in answering incoming calls for a high volume phone queue. Responsible for working with patients and provider offices to complete necessary release for information documentation in accordance to department protocols and HIPAA standards. Works with patients to ensure records are prepared in a timely manner for pick up and release. This position must be able to meet and support the workflow demands of a fast paced, customer focused service environment in a clinic setting.

Location:

Tacoma, WA

Schedule:

1.0 FTE 40 hours per week, Monday – Friday, 8 AM – 4:30 PM.

Pay and Benefits:

New employees to this role can expect to be offered $18.31 – $21.78 per hour based on relevant experience, skills, and abilities. TRA additionally offers eligible employees full medical, dental and vision benefits, a robust 401(k) package (with an automatic employer contribution), 17 days of PTO for all eligible new employees, 9 paid holidays, as well as a consistent compensation growth path, profit sharing, continuing education reimbursement by position, and more!

To provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. As a non‑profit organization, we provide financial assistance to eligible patients so everyone can access essential mammography services, regardless of their financial circumstances.

Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as: the facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients; the facility of choice to attract and retain highly dedicated, highly specialized radiologists, technologists and staff; a gathering place for multidisciplinary medical teams to discuss every facet of breast diagnosis and treatment;

a community resource for education and outreach; a model for effective and efficient use of philanthropic resources.

• Retrieve patient medical records for physicians, technologists, other medical personnel, and patients.
• Utilize electronic systems in order to obtain prior images and reports for a patients upcoming visit (PACS, EMS, EPIC, Emix).
• Protect the security and confidentiality of medical records to ensure that HIPAA compliance is maintained.
• Answer high volume phone calls in a timely manner to meet department call expectations.
• Handle Release of Information (ROI) according to state and HIPAA guidelines.
• Maintain continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
• Prepare paperwork for image interpretation with a high degree of accuracy, to include locating previous examinations and reports, locating outside priors for scheduled appointments when necessary.
• Prepare and update EMR/film jackets, day sheets, and other documents, when needed, to appropriate departments timely.
• Review records for completeness and accuracy according to company policy and state and HIPAA guidelines.
• Utilize appropriate systems for the tracking of medical record discs, reports, films, and all other medical records.
• Push digital images electronically via PACS systems.
• When appropriate, maintain e‑mix system by pushing and purging studies per expected process.
• Keep physicians, technologists, or other medical personnel informed by communicating availability or unavailability of records.
• R…