Banquet Server

Banquet Server – Hotel Murano

Tacoma, WA – $16.66 per hour

Hotel Murano is a 319‑room boutique hotel located in downtown Tacoma, offering guests a blend of luxury and a vibrant city experience. As a Banquet Server, you will help set up and manage banquet events, ensuring guests receive excellent service and the venue operates smoothly.

• Set up banquet functions, including draping tables, setting silverware, folding napkins, preparing drinks, and placing table centerpieces.
• Serve and buss tables, pick up food from the back hall, carry trays, and clear dishes from tables.
• Break down banquet rooms after events, bussing tables, storing linens, vacuuming, and disposing of dirty centerpieces.
• Clean and sanitize back‑hall areas and organize storerooms.
• Set up AM/PM break stations with coffee, tea, snacks, and beverages.
• Assist with event room setup according to meal periods and table needs.
• Prepare food & beverage stations, including condiments, brewing coffee, and maintaining workstations.
• Explain menu items, cooking methods, and ingredients to guests.
• Handle guest dietary requests and special requests.
• Provide general property information and greet guests warmly.
• Assist other departments with necessary information.
• Perform final quality checks on food and beverage items before serving guests.
• Monitor assigned tables for guest satisfaction and quality.
• Address guest issues promptly and with high concern.
• Assist event and restaurant staff as needed.
• Maintain constant awareness of safety issues such as broken glass, frayed cords, leaks, and suspicious persons.

• 2–4 years of food service experience, preferably banquet service.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast‑paced environment.
• Passion for creating an exceptional experience for all guests.
• Excellent communication skills.

• Medical, Dental, Vision, Disability, & Life Insurance.
• 401(k) Plan with company match.
• Paid Time Off: 14 days for the first 3 years.
• Paid holidays: 7 holidays and 2 floating holidays.
• Employee room rate discounts.
• Union positions: vacation benefits based on service, 6 paid holidays plus 1 personal day, 401(k) Plan, sick time accrual.

$16.66 per hour

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.