Human Resources Generalist

HHI SERVICES INC is seeking an experienced Human Resources Generalist based in the Tacoma, Washington area to provide comprehensive HR support for the Madigan Army Medical Center contract and other HHI satellite operations. This role operates within a unionized environment and focuses on employee and labor relations, compliance, investigations, recruitment, and administration of collective bargaining agreements.

• Act as a primary HR resource for employees, supervisors, and management supporting Madigan Army Medical Center, Madigan contract satellite facilities, and other assigned HHI satellite operations.
• Provide HR guidance to site and regional leadership on employee relations, performance, attendance, workplace conduct, disciplinary matters, policy interpretation, and other employment matters.
• Maintain current knowledge of Washington State employment laws and support compliant employment practices across assigned operations.
• Manage employee relations matters from initial review through resolution, including employee complaints, workplace concerns, performance issues, corrective actions, and disciplinary matters.
• Conduct fair, thorough, and appropriately documented workplace investigations.
• Partner with management on employee performance, coaching, corrective action, performance improvement plans, disciplinary actions, and employee separations.
• Support labor relations across HHI’s unionized workforce and maintain constructive working relationships with union representatives.
• Collaborate with union representatives, site leadership, and regional leadership to address employee and workplace matters.
• Interpret and support consistent administration of applicable collective bargaining agreements.
• Participate in labor-management discussions, grievance processes, and other union-related matters as appropriate.
• Assist leadership in identifying and addressing potential labor-relations concerns before escalation when possible.
• Provide guidance on employee leave, workplace accommodations, return-to-work matters, and other protected employment situations.
• Support recruitment activities including interviewing, hiring, onboarding, transfers, promotions, and employee separations.
• Ensure employee records and HR documentation are accurate, complete, confidential, and maintained appropriately.
• Coordinate with Payroll, Benefits, Operations, and other internal functions regarding employee changes and HR-related matters.
• Assist as needed with workers’ compensation, workplace injury, and return-to-work matters.
• Support consistent administration and interpretation of company policies and procedures.
• Monitor changes in employment requirements and identify policies, procedures, or practices that may require review or modification.
• Develop and maintain knowledge of HR requirements associated with HHI’s participation in the Ability One Program and its federal service contracts.
• Assist with HR-related audits, compliance reviews, government inquiries, and documentation requests.
• Identify recurring workforce, employee-relations, or labor-relations trends and communicate significant concerns to the Regional Director of Operations.
• Coordinate HR matters across supported locations and provide on-site or remote support as appropriate.
• Perform other HR-related duties consistent with the responsibilities of the position.

• Minimum of five (5) years of professional human resources experience in Washington State, including demonstrated knowledge and practical application of Washington employment laws and HR requirements.
• Experience working in a unionized environment with demonstrated understanding of labor-management relations.
• Experience working with collective bargaining agreements and addressing…