Senior Systems Analyst

Why It's a Great Opportunity:

In this role the IT division is seeking a highly skilled and experienced Senior IT Systems Analyst to join the team. In this key role, you will be responsible for analyzing, designing, and implementing commercial (CoTS/SaaS) solutions that support and enhance the way the County operates. You will work on large-scale system implementation projects as well as serving as the administrator of highly configurable SaaS applications.

The Finance Department delivers enterprise-wide services that support every County department and many external partners, ensuring Pierce County operates effectively, efficiently, and with strong public stewardship. Finance staff provide a broad portfolio of high-impact, countywide services, including budgeting and performance management, fiscal services, procurement and contracting, information technology, general services, fleet services, and risk management.

Employees have the opportunity to work on strategic, enterprise-level initiatives, collaborate across departments, provide the operational and technical backbone which ensures the smooth delivery of services across the organization, and deliver critical analysis and decision support that informs leadership and shapes County priorities. Guided by leadership values that emphasize collaboration, transparency, and continuous learning, the Finance Department offers a supportive, innovative, and team-oriented environment where employees can grow professionally while making a meaningful impact on County operations and the community.

Your success will come from utilizing your strong expertise in complex systems, problem-solving, customer service, advanced configurations, report creation, management of SaaS or similar applications, and experience in scripting or coding. You will also work closely with technical and non-technical stakeholders, guiding them in evaluating their needs and helping them make informed decisions, business needs, streamline processes, and ensure the seamless integration of technology solutions.

Being a proactive, self-directed individual who can navigate obstacles and offer solutions to complex challenges will ensure your success.

The IT Division has access to numerous training opportunities, which include peer, industry, vendor, and official Pierce County training as well as access to established procedures, standards, practices, and system documentation. Our training program is designed to help you develop as both a professional in your role as an IT Systems Analyst and as a Pierce County employee. Your work will directly impact your community, and it offers a great foundation for future positions within the IT Division and Pierce County.

• Serve as the project coordinator for major business analysis efforts functioning as liaison between business units and technology services. Consult and coordinate with departments to match user requirements with technology solutions.
• Work with technologists, system designers, and programmers to research and determine technical solutions to enterprise applications and infrastructure; develop the plan, method, design and analysis for its execution; complete the configuration, integration and data migration; and perform the implementation of the application. Review and assess 3rd party software solutions.
• Define enterprise level system requirements and analyze fit/gap, plan, and provide recommendations for system workflows, application integration, product implementation, and deliverables.
• Conduct the installation, implementation, administration and support for 3rd party software solutions that support countywide initiatives. Trouble‑shoot problems and recommend solutions.
• Work with Department Business Analysts and IT peers to coordinate and create detailed project plans and schedules including risk identification to ensure the successful integration of new systems and applications.
• Establish and maintain effective working relationships with project staff (IT and Departments) and communicate sufficiently to exchange or convey…