Academic Services Director

The University of Washington Tacoma is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world‑class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma’s commitment to access and diversity is central to an environment where students, staff, faculty, and South Sound residents find abundant opportunities for intellectual, personal, and professional growth.

More information about UW Tacoma and its strategic plan can be found here.

The Academic Services Director (ASD) for the School of Nursing and Healthcare Leadership (SNHCL) is responsible for managing day‑to‑day operations for the academic unit and overseeing management of faculty and staff human resources, internal and external events, facilities/space/equipment utilization, finance, and academic programs. Reporting to the Dean of the School of Nursing and Healthcare Leadership, this position provides the oversight required to implement, integrate, evaluate, and ensure the quality and effectiveness of all unit business practices and processes.

The ASD ensures all academic program operational processes align with curricular program outcomes and accreditation requirements and works with faculty, staff, and students to create a healthy, collaborative, and inclusive environment. The ASD maintains effective internal and external relationships with the campus community and community partners, and engages in appropriate decision‑making to advance the operational and administrative effectiveness of the unit in accordance with established University policies, procedures, and relevant state and/or national accreditation standards.

• Implement and direct the day‑to‑day operations for Nursing and Healthcare Leadership.
• Oversee management of agency contracts and faculty and student clinical clearances.
• Act as the communications liaison among unit leadership and other UW units, including Information Technology, Finance and Administration, Academic and Staff Human Resources, Registrar, Admissions and UWS School of Nursing (SON).
• Provide reports, documentation, and analysis to meet the needs of the Dean, faculty, staff, and university leadership; work closely with the Dean or designee on program operations priorities, strategic plans, new program development, student academic performance metrics, and financial management.
• Promptly and consistently inform the Dean of program, faculty, and student issues.
• Oversee management of program data and records; maintain accurate records and reports related to budgets, curriculum, faculty, students, and alumni to comply with state and national regulatory and accreditation requirements and with the University Record Retention schedule.
• Coordinate development and review of all program communications ensuring accuracy and quality, including brochures, orientation and recruiting materials, admission and applications, general catalog, event marketing, quarterly newsletter, listservs, social media accounts, and the SNHCL website.
• Identify, lead, and coordinate unit‑based operational quality improvement initiatives.

• Participate with dean/school leadership in identifying, implementing, and evaluating strategic priorities for the School and identifying strategies to advance the vision, mission, and values of the School of Nursing & Healthcare Leadership campus and university.
• Foster and use a student‑centered approach to achieve the School’s strategic goals and priorities.
• Prioritize initiatives or programs consistent with the unit’s financial goals, negotiating or assigning resource allocation and support to meet academic program outcomes.

• Manage all program budgets, including state discretionary gift revenue, grant, scholarship, endowment, and special project budgets.
• Provide financial reports and budget projections, and consult with the Dean or designee to evaluate…