Community Manager

About Us:

The Neiders Company, established in 1989 and headquartered in Seattle, Washington, is a fully integrated real estate investment firm with a growing portfolio of over 85 apartment communities across the Pacific Northwest and Southwestern United States. We are driven by accountability and legendary customer service—values that have earned us a reputation for transforming communities and lives.

We’re currently seeking a Community Manager to lead the operations of one of our key properties. This location is conveniently accessible from nearby cities, making it an ideal opportunity for candidates looking to work in a well-supported, fast-growing property management firm without a long commute.

Position Overview:

As Community Manager, you will take ownership of the daily operations of your assigned property—ensuring excellence in resident satisfaction, financial performance, and team accountability. This role is perfect for a strategic leader who is passionate about service, detail-driven, and thrives in a fast-paced environment.

Key Responsibilities:

1. Property Operations:

• Oversee leasing, maintenance, compliance, and resident relations
• Conduct regular property inspections and lead preventive maintenance planning
• Develop and enforce operational procedures for high-efficiency performance

2. Resident Relations:

• Serve as the go-to person for all resident concerns, ensuring timely and professional resolution
• Build strong relationships to promote resident satisfaction and retention
• Implement programs that foster a sense of community

3. Financial Management:

• Prepare and manage budgets aligned with property goals
• Monitor rent collections, lease renewals, and delinquencies
• Analyze financials and take corrective actions to improve profitability

4. Team Leadership & Accountability:

• Set performance expectations, provide coaching, and conduct regular evaluations
• Track KPIs for operational success, resident experience, and financial health
• Foster a high-performance culture focused on integrity and results

5. Legendary Service:

• Lead by example to deliver best-in-class service
• Identify opportunities to elevate the resident experience
• Empower your team to exceed expectations and build community pride

Qualifications:

• Bachelor’s degree in business, real estate, or a related field preferred
• 5+ years of experience in property or community management (multifamily preferred)
• Strong leadership and team management capabilities
• Excellent customer service, communication, and organizational skills
• Tech-savvy; proficient in property management and financial software
• Knowledge of landlord-tenant laws, fair housing, and regulatory requirements
• Valid driver’s license and proof of insurance

Why Join Us?

We value our team members and invest in their growth and well-being with a comprehensive benefits package:

• Full medical, dental, and vision coverage
• 401(k) with company match
• 15 days of PTO
• 6 paid holidays + 1 floating holiday (Veterans Day or Day After Thanksgiving)
• Employee housing discounts at TNC properties
• Rewards and recognition through Nectar & Gifted
• Employee Assistance Program (EAP)
• Advancement opportunities
• Supplementary insurance discounts through Met Life

Ready to lead a property like it’s your own?

If you’re a driven, hands-on community leader who’s passionate about delivering exceptional living experiences, apply today to join a company that’s committed to accountability, service, and long-term success.