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Field Operations & Customer Services Leader

Job in Tacoma, Pierce County, Washington, 98417, USA
Listing for: City of Tacoma
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    General Management, Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 141000 - 199000 USD Yearly USD 141000.00 199000.00 YEAR
Job Description & How to Apply Below

The City of Tacoma is seeking a seasoned Customer Services Assistant Division Manager to lead Field Operations and Mail & Print Services in TPU's Customer Services Division. You will oversee a team of about 35 employees, drive improvements in customer service delivery, and ensure alignment with organizational goals.

Responsibilities include strategic leadership, labor relations, and process enhancements, focusing on engagement, accountability, and sustainable results while fostering a culture of

This role, Field Operations & Customer Services Leader at City of Tacoma, could be your next opportunity.

This role, Field Operations & Customer Services Leader at City of Tacoma, could be your next career step.

Are you ready to take on the Field Operations & Customer Services Leader role at City of Tacoma?

We would love to welcome a new Field Operations & Customer Services Leader to our team in Tacoma, WA, United States.

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