Internal - License Exempt Supervisor; SHPC

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community.”

Attention: INTERNAL ONLY:
This position is open to current DCYF employees only

Job Title:

License Exempt Supervisor (SHPC4)

Location:

Tacoma, WA - This position is flexible/hybrid and can be done remotely; however, you will need to be in person as needed to support business needs.

Closes:
Friday, October 23rd, 2026

Salary: $78,504 - $105,610 Annually

The Department of Children, Youth, and Families (DCYF) is seeking a dedicated and organized leader to serve as a License Exempt Supervisor within our Licensing Division. In this role, you will provide supervision to the team responsible for offering technical assistance and support to individuals interested in becoming licensed child care providers. This position plays a key part in ensuring high-quality service delivery and advancing our mission to strengthen opportunities, connections, and community for Washington’s children, youth, and families.

We are looking for an individual who excels at prioritizing work, meeting deadlines, and guiding a team in a dynamic environment. The schedule for this position is flexible, and the selected candidate will join a highly motivated group committed to supporting the license-exempt providers they serve.

As the first-line supervisor for a unit of license-exempt staff, you will lead a team that helps prospective child care providers navigate requirements and understand the supports available to them. In this role, you will assign, prioritize, and review work assignments; provide consultation and direction on case handling; and delegate responsibilities appropriately to ensure efficient and effective service delivery. You will also coordinate staffing schedules to maximize support to customers while balancing the needs of your team.

This is an excellent opportunity for someone who thrives in a collaborative environment, values community impact, and is eager to support both staff and providers in creating safe, stable, and enriching environments for Washington’s children and families.

• Assigns, delegates, prioritizes, and reviews work assignments.
• Provides consultation and direction to staff regarding customer services.
• Recruits and interviews new staff and recommend hiring to the Administrator.
• Develops training plans for staff and trains new and existing staff in the laws, regulations, policies, and procedures governing their job assignment including the use of online tools and other applicable computer systems.
• Informs unit of new agency policy and procedures and ensures that the unit reads, acknowledges and follows all DCYF policies and procedures.
• Arranges for training and specific job assignments and career development for staff and ensures all staff completes required trainings.
• Communicates with the Administrator regarding necessary personnel and license exempt issues within the unit. Ensures the unit complies with DCYF’s Public.
• Records policy and procedure.
• Monitors accuracy and timeliness of completion of the process for applications, technical assistance, visits, and follow-up.
• Reviews and processes waivers in accordance with DCYF’s policy and procedures.
• Ensures that specialists monitor license exempt providers every year in accordance with DCYFs policy and procedure.
• Reviews level of risk in cases alleging abuse and/or neglect of children and ensures appropriate reporting has taken place.
• Consults with the Administrator on issues of imminent risk to children, chronic violations, complex cases, LD/CPS, media matters and other cases as directed by the Administrator.
• Reviews violations of license…