Registered Nurse Navigator

Tacoma, WA | Full-Time | $85,280.00–$ Annually

At Cardiac Study Center (CSC), we believe in compassionate, innovative care that improves heart health and transforms lives. With over 50 years of experience serving the Pacific Northwest, we continue to grow our dedicated team of professionals committed to exceptional patient care. Join us in building the future of cardiology—one heartbeat at a time.

• Monday–Friday schedule, 8:00 AM–5:00 PM, with no nights, weekends, or holidays
• Competitive compensation based on experience
• Tuition assistance to support your continued education
• Excellent benefits, including medical, dental, vision, and a 401(k) with employer match
• Paid holidays, floating holidays, and vacation
• Access to mental health resources and wellness initiatives
• A mission-driven organization with a collaborative, supportive team
• Opportunities to improve clinical practices, patient outcomes, and care delivery

The Registered Nurse Navigator plays a vital role in helping patients navigate the complexities of the healthcare system throughout their cardiology care journey. Serving as a registered nurse, case manager, and patient liaison, this position coordinates care, addresses clinical and psychosocial needs, facilitates access to resources, and advocates for patients and their families.

In addition to supporting individual patients, the Nurse Navigator contributes to clinical quality, cost-effective care, and program performance by monitoring outcomes, identifying improvement opportunities, developing educational initiatives, and collaborating with providers and multidisciplinary teams. This role requires strong clinical judgment, independence, and a commitment to delivering high-quality, patient-centered care.

Patient Navigation & Advocacy

• Screen patients to identify appropriate candidates for navigation services and manage an assigned patient caseload.
• Guide patients through the healthcare system by coordinating referrals, facilitating access to specialty care, and connecting patients with clinical, financial, and community resources.
• Assess patient and family needs, including physical, psychosocial, emotional, and financial barriers that may affect the plan of care.
• Coordinate referrals to appropriate services, including nutrition, social work, home health, hospice, complementary therapies, and community resources.
• Develop therapeutic relationships, promote patient satisfaction, and advocate for the rights, dignity, and needs of patients and their families.
• Track interventions and outcomes, collaborate with the healthcare team, and address barriers to continuity of care.

Clinical Oversight & Care Coordination

• Monitor treatment plans and notify the appropriate provider when a plan of care is ineffective or requires reassessment.
• Apply clinical knowledge and nursing judgment to support safe, appropriate, and effective patient care.
• Work independently within the scope of RN licensure and under the direction of the physician of record.
• Serve as a clinical resource for hospital- and clinic-based nursing teams.
• Participate in multidisciplinary conferences and collaborate with physicians, nursing staff, management, and other care team members to coordinate care.
• Participate in payer appeals by applying relevant review criteria and patient-specific clinical information.

Quality Improvement & Program Development

• Collect, trend, and analyze patient outcome data to identify best practices, evaluate program effectiveness, and support performance improvement.
• Collaborate with program leadership to establish key performance indicators and improve clinical quality, patient outcomes, and care delivery.
• Contribute…