HVAC Service Manager

A local contractor has an opening for an experienced HVAC Service Manager to lead HVAC employees to service, maintain, and repair the clients' HVAC systems. As an HVAC Service Manager, you must routinely collaborate closely with service technicians, dispatch workers, and other supervisors to ensure customer loyalty while achieving departmental objectives and goals. Managers will often communicate directly with customers, vendors, and suppliers to provide accurate information on job or project status and needs.

We offer highly competitive compensation package - apply for more information

Duties & Responsibilities:

• Manage HVAC maintenance and service teams to ensure quality onsite.
• Schedule, direct, and provide technical support for HVAC technicians.
• Understand the sales criteria and hold your team accountable for exceeding revenue goals.
• Review technicians' work to ensure quality meets established standards.
• Organize training and ongoing support for install teams.
• Recruit, interview, hire, and train HVAC technicians as required to meet workload demands.
• Ensure compliance with appliance standards and with Occupational Health and Safety Act.
• Comply with service standards, work instructions, and customers' requirements.
• Other tasks and responsibilities as required to maintain efficient department operations.

Requirements:

• 5+ years of successful management experience.
• 2+ years of training in HVAC or other service industries.
• Valid driver's license and insurable driving record.
• Pass a drug and background check.
• Strong leadership and communication skills.
• Understanding of advanced principles of air conditioning, refrigeration, and heating.
• Reliable and self-motivated.
• Excellent written, verbal, and interpersonal skills.
• Ability to work after hours, over weekends, and on public holidays with short or no notice.

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