Case Manager Lead, Life Skills and Outreach Coordinator

Job Title

This position will actively develop and coordinate engaging programming at Arlington Drive that supports young adults in building independence and life skills.

The position will lead outreach efforts, build and maintain community partnerships, and identify new resources, activities, and community-based learning experiences for residents. Through hands-on learning and small-group activities, this role will connect young adults to real-world experiences, community resources, and opportunities that support their individual goals. Provides program coordination, operational support and leads staff trainings for the Arlington Program. Assists program directors in advancing program and operational goals.

Provides program participants with a welcoming and supportive environment.

This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people's ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people's ability to develop to their fullest potential through four strategies: reducing risk factors;

navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y's programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

What you'll get from working at The Y

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly-accruing paid time off (PTO) available immediately upon hire
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

Hiring Range: $/hr

Schedule:
Monday-Friday 9am-5pm with occasional earlier mornings/later evenings based on program need.

Responsibilities

• Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities and events including visits to related resources in the community. Supports life skills, job readiness, and other educational programming as needed through individualized support, small-group activities, and community-based learning experiences.
• Provides training, coaching, consultation, and support to Arlington Case Managers in planning and facilitating onsite events, small-group life skills classes, and community-based learning experiences; monitors participation and outcomes through data and reporting to strengthen program effectiveness
• Work with Program Director(s) and other internal teams to further develop the Arlington Program
• Establish new program activities and expand opportunities within the community.
• Co-facilitate weekly team meetings with Tacoma Housing Authority and YMCA staff to ensure program goals are met and that information is disseminated.
• Provides specialized services to young adults in education, employment/career development, housing, technology or other designated field and supports them in achieving their goals.
• Build strong relationships with Y program participants to effectively provide quality services.
• Seeks new strategic opportunities to grow YGS' housing and homelessness services in Pierce County
• Leads the opportunities for young adult voice into programming, including feedback on services at Arlington Drive Apartments
• Supports program director(s) in ensuring high-quality service delivery, contract compliance and outcome achievement; must understand contract/grant terms and conditions.
• Research best practices in field; creates and maintains specialized resource library.
• Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes and other documentation in designated databases.
• Builds and maintains collaborative relationships with other service providers, businesses and/or educational institutions related to specialized services in Pierce County.
• Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.
• Provide on site leadership in Program…