Head Tennis Professional

Head Tennis Professional

Join to apply for the Head Tennis Professional role at USTA Pacific Northwest

Director of Human Resources Operations and People

Reports to: Associate Director of Tennis - Facilities

Supervises: Assistant Tennis Pros, Seasonal Instructors

Location: Galbraith Tennis Center, Tacoma, Washington

Established in 1904, the United States Tennis Association Pacific Northwest (USTA PNW) is a 501c3 non‑profit organization working to promote and develop the growth of tennis by providing access for all. As one of the 17 sections of the USTA, the national governing body of the sport of tennis, USTA PNW serves more than 1.3 million tennis players, 200+ tennis facilities, and provides low‑cost Rec Tennis after‑school and summer park programs to 40,000+ participants.

USTA PNW has cultivated over 300 community partnerships including schools, public parks, recreation, and shared spaces across four states. USTA PNW is the largest employer of recreational tennis jobs in the Pacific Northwest with more than 500+ full‑time, part‑time, and seasonal employees annually, creating new tennis jobs within the immediate communities served as a core initiative of embracing diversity and inclusivity.

USTA PNW believes that the game of tennis is a vehicle that can transform lives. Tennis promotes life‑long fitness and wellness while instilling leadership and sportsmanship. The game also teaches teamwork, life skills, and builds stronger families and healthier communities. USTA PNW lives the mission daily, “to promote and develop the growth of tennis to inspire healthier people and communities everywhere.”

USTA PNW was recognized by The Oregonian as a 2024 and 2025 Top Workplace! This award is a testament to our incredible staff and the collaborative, dedicated, and trusting environment we've built together.

• Support Associate Director of Tennis - Facilities in preparation of annual operating budgets and achieve these financial goals throughout the year through proper planning, driving revenue streams and efficient use of resources.
• Provide beginner through advanced instruction relating to the techniques and strategies of tennis to members, non‑members and guests to enhance broad‑based Adult and Junior tennis member participation.
• Direct supervision of Assistant Tennis Pros and Seasonal Instructors.
• Develop, implement, oversee and promote all programs/classes/activities and events in an effort to attract and retain members, non‑members and guests tennis interests.
• Oversee and promote all private tennis lessons.
• Maintain an accurate record of all lessons (Associate Pro’s, Assistant Pro’s, etc.) and clinics given; provide reports on a monthly basis.
• Develop a culture of excellence in teaching, service and teamwork.
• Ensure that all facility members and guests receive courteous, prompt and professional attention to all their tennis needs.
• Ensure that all member questions and concerns are addressed in a timely fashion.
• Conduct and attend all regular staff and management meetings as required.
• Hire, train and schedule tennis Pro staff.
• Organize and administer tournaments, events, exhibitions and social events (Draws, Staffing, Communication, Court Reservation, Officials, Trophies/Awards, etc.)
• Partner with the Associate Director of Tennis - Facilities in developing a detailed annual calendar of tennis activities and applicable promotion campaigns and promote all tournaments and events.
• Assess tennis and court equipment. Make necessary replacement or repair as needed.
• Ascertain that all areas of the tennis facility are neat and clean at all times.
• Enforce facility rules and regulations governing the use of the facility, its equipment and other property.
• Knowledge of pro shop products.
• Respond to Facility Leadership for Facility Operations and Services in a timely fashion.
• Other duties as assigned.

• Extensive program development and facility experience.
• Bachelor’s Degree preferred.
• Experience with training tennis employees.
• Proven ability to grow the game of tennis.
• Proven ability to successfully lead a team.
• RSPA or PTR certified professional; NTRP 4.5 or higher preferred.
• CPR & AED Certified…