Administrator - Ocean Carrier Services Service Optimization Team; Tacoma)

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Administrator - Ocean Carrier Services Operations Optimization I will focus on managing vessel arrivals, departures, and cargo operations across the U.S West Coast and Canada, originating from the Far East and Central America. Responsibilities include optimizing vessel operations with a focus on managing vessel working schedules to minimize waiting days and minimize costs where it does not interfere with safe operations.

The Administrator also works directly with the commercial team to maintain operational alignment of the vessel schedule with contractual shipment frequency for all PCTC customers.

• Manage vessel rotation schedules for U.S. West Coast and Canada ports, adapting plans to changing operational conditions to ensure safe, efficient, and reliable service execution.
• Review terminal schedules, vessel allocations, and stowage plans to determine optimal working dates and identify operational and financial impacts to port rotation strategies.
• Coordinate vessel arrivals and departures, working closely with terminals, stevedores, vessels, and service providers to minimize delays and optimize port productivity.
• Monitor cargo operations within assigned ports to ensure safe, efficient, and seamless execution of loading, discharge, and cargo handling activities.
• Review shipment documentation and ensure regulatory compliance, including timely completion of import/export requirements and accurate AMS/ACI manifest filings.
  
  Identify vessel waiting, operational, and cost risks, and develop mitigation strategies while communicating recommendations and impacts to OCS management.
• Serve as the primary operational liaison with Glovis Mexico, commercial teams, terminals, stevedores, port authorities, and service providers to ensure alignment of vessel schedules and short-sea operational plans.
• Develop, maintain, and communicate vessel working schedules and coastal schedules to all relevant stakeholders to ensure operational alignment across assigned ports.
• Cultivate and manage operational relationships with terminals, stevedores, port authorities, and vendors to enhance collaboration, service reliability, and operational effectiveness.
• Ensure compliance with company policies, maritime regulations, and port authority requirements while supporting safe and uninterrupted vessel operations.
• Monitor and analyze cargo operations and port performance KPIs, identifying trends, reporting results, and recommending new performance metrics to support operational excellence.
• Review labor orders and evaluate additional labor requests to ensure resource utilization is operationally justified, cost-effective, and aligned with cargo operation requirements.
• Maintain accurate operational records and reporting, including vessel activities, cargo movements, schedule performance, and port operational metrics.
• Support cost management, budgeting, and operational efficiency initiatives by analyzing expenses, identifying savings opportunities, and recommending process improvements.
• Lead and participate in operational reviews, cargo quality assessments, and workflow improvement initiatives, identifying…