Senior CRM Solution Architect; Salesforce​/Dynamics

Senior CRM Solution Architect (Salesforce / Dynamics) Top Investment Manager | Perm Role | Hybrid (Central London - 3 days office / 2 days remote) In partnership with Robert Half Ltd The Opportunity Join an elite investment manager undergoing a major technology transformation. You will take ownership of the end-to-end architecture for a strategic CRM programme, shaping the future of how the business manages clients, data, and integrations across the enterprise.

This is a high-impact role where you will define, design, and govern a modern CRM ecosystem that is scalable, secure, and built for long-term growth.

Key Responsibilities Architecture Ownership Design end-to-end CRM architecture (MUST HAVE EITHER Salesforce or Microsoft Dynamics) Ensure alignment with enterprise standards, security, and governance Create scalable, maintainable, future-proof solutions Own architecture documentation and system mapping CRM Migration & Delivery Lead CRM migration strategy (data mapping, cleansing, validation, reconciliation) Define configuration vs customisation approach Ensure smooth transition with minimal business disruption Establish CRM as a single source of truth Integration & Platform Design Design integration architecture across CRM and enterprise systems Reduce legacy complexity and technical debt Ensure seamless interoperability across platforms Hands-on exposure to:
Node.js (APIs and backend services) Vue.js (front-end / CRM workbench applications) Leadership & Governance Translate business requirements into technical solutions Act as technical authority across product, engineering, data, and operations Define and enforce architecture standards and guardrails Ensure best practice across Dev Ops, testing, and deployment What We're Looking For 5 years in solution architecture or senior system design roles Strong Salesforce or Microsoft Dynamics CRM experience (must have one) Proven CRM migration and enterprise implementation experience Strong integration architecture background across multiple systems

Experience with Node.js and Vue.js in enterprise environments Strong understanding of APIs, data structures, and system design Excellent stakeholder management in complex organisations Why Join? This is a rare opportunity to define the architecture of a mission-critical CRM platform at the heart of a leading investment business. You will have real influence over technology direction, integration strategy, and long-term platform design.

Package & Benefits Highly competitive salary High bonus 25 days holiday Pension Gym flex Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.

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