Receptionist, Administrative​/Clerical

As a GP Receptionist, you will be the first point of contact for patients, handling appointments, queries, and providing a range of administrative support to our clinical team. You will be responsible for managing phone calls, greeting patients, processing patient information, and assisting with the smooth running of the practice.

Key Responsibilities:

• Answering phone calls and booking appointments for patients.
• Greeting and checking-in patients as they arrive at the practice.
• Handling patient queries and ensuring a positive experience.
• Updating and maintaining patient records accurately.
• Managing patient flow and ensuring appointments run on time.
• Assisting with the preparation of medical records and documents.
• Handling sensitive information confidentially in line with GDPR regulations.
• Supporting the clinical team with general administrative tasks as needed.

We are seeking a friendly, professional, and well-organised Receptionist to join our busy General Practice team. You will be the first point of contact for patients and play a vital role in supporting clinicians and administrative staff to deliver high-quality patient care. Shifts will include 8am starts and 6.30pm finishes on some of your working days. This is an essential requirement.

Interviews will take place on Tuesday 17 November 2026 at Holmwood Health Centre.