Emotional Wellbeing Services Administrator

Emotional Wellbeing Services Administrator, Tadworth, £14,290.00

Permanent

Tadworth, UK (Hybrid work; office based at YMCA Phoenix Youth Centre)

You will perform general administrative duties for the Emotional Wellbeing and Mental Health team, focusing on priority areas as directed by your line manager, and ensuring practitioners and managers are well supported administratively so that delivery and operational oversight is maximised.

Required skills:

IT literate, Microsoft Office, awareness of data protection legislation, excellent interpersonal and customer service skills.

20 hours per week, ideally spread across Monday to Friday, with flexibility considered.

• Process referrals and add to client record system.
• Support practitioners and managers maintaining waiting lists, arranging appointments and allocating sessions.
• Book rooms and venues and liaise with external providers.
• Provide professional and customer‑focused service for children, young people, families and professionals.
• Support managers with prepaid card administration, invoice processing, data checking and reporting.
• Perform additional administrative tasks to support the wider service.
• Assist production of leaflets, posters and promotional material; promote EWMH services among agencies and referrers.

Permanent

5 weeks per annum plus bank holidays (holiday year 1 April to 31 March; pro‑rata for part‑time).

• Be part of a long‑standing charity
• Discounted childcare for permanent employees
• Gym membership and free access to all leisure facilities for permanent employees
• Eligibility for Blue Light Discount Retail Card
• Cycle to Work Scheme
• 6.6 weeks annual leave, increasing after 2 years continuous service
• Free access to Employee Assistance Programme

Committed to equality, diversity and inclusion and supporting a consistent culture.

If you require assistance with the application process, contact

All staff must be committed to safeguarding children and young people; applicants required to undertake an Enhanced DBS check and reference checks.