Bank Housekeeping Assistant

This bank post places a housekeeper in the Housekeeping Team at The Children's Trust, the UK's leading charity for children with acquired brain injury, supervised by the Housekeeping Supervisor. The work centres on keeping cleaning to a consistent standard across the site, following infection control and hygiene procedures, managing stock and reporting repairs, with cover for laundry and the deep clean team when needed.

Hours depend on demand, and the job is physically demanding, with a significant amount of manual handling. Evidence of required vaccinations, or a medical exemption, is needed.

• Deliver a high standard of housekeeping and accommodation service across the site, consistent throughout
• Clean allocated buildings, rooms and areas to standard operating procedures and cleanliness and hygiene standards
• Follow infection control procedures at all times, including during an outbreak
• Liaise daily with the Housekeeping Supervisor and house staff, carrying out special housekeeping requests
• Store cleaning materials and equipment safely, keep stock sufficient and tell the supervisor what needs ordering
• Clean communal areas daily, and carpets, curtains and high dusting on a rotating schedule
• Report fixture and fitting repairs to the Facilities Helpdesk and issues to the Housekeeping Supervisor
• Assist with routine housekeeping audits under the planned preventative maintenance schedules
• Prioritise work to complete assignments on time
• Assist Site Services and Facilities colleagues as required
• Cover laundry, deep clean or other works as required, processing laundry to standard operating procedures
• Prepare accommodation to agreed standards, carry out final changeover checks and flag tenant occupation issues

• Working as part of a team
• Health and safety awareness

• Knowledge of health and safety
• Understanding of children's needs
• Following instructions and procedures
• Communicating effectively with line manager and all staff
• Strong organisational skills
• Taking responsibility for own work

• Evidence of required vaccinations, or a medical exemption

• Physically fit for moving, lifting and cleaning
• Friendly and caring
• Flexible and adaptable, with a can-do attitude to competing workload
• Highly motivated and reliable
• Commitment to the Trust's vision and values
• Able to cope in a demanding environment

• Knowledge of infection control in a house services environment
• Knowledge of health and safety when handling and storing cleaning materials
• GCSE English at grade C or above, or equivalent
• NVQ Level 2 in Housekeeping Services, or willingness to work towards it
• Understanding of working in a caring environment
• Previous housekeeping or cleaning experience, ideally in NHS, schools or equivalent

• Adoption pay, fertility treatment leave, enhanced paternity leave, paid carers leave, menopause time out days and gender reassignment leave
• Additional annual leave for long service, 35 to 41 days including bank holidays
• Free on-site parking
• Staff shuttle service from Epsom and Sutton train stations
• Subsidised cafeteria
• On-site staff accommodation, subject to availability
• Option to keep NHS pension or join an alternative scheme
• Career development in a supportive environment