Food & Beverage Team Member

Summary

The National Trust is renowned for its food and hospitality. We run 185 cafés, tea‑rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Member. In this role, you’ll be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

• Zero‑hour contract – no guaranteed set hours each week, but flexible pattern.
• Fixed‑term until 6 September 2026.
• Hours:
  
  any time between 9:00 am and 5:30 pm, weekdays, weekends and bank holidays; no evening or split shifts.
• Salary: £12.25 per hour.
• Online assessment required – complete the online assessment instead of a CV or application form.

• Front‑of‑house service – welcome guests, serve food and drink, provide outstanding service.
• Keep food and drink standards high – prepare, plate and plate presentation.
• Maintain displays and signage – ensure accuracy and a tidy appearance.
• Support kitchen team – help prepare food when required.
• Induction, training in allergens and food safety, mentoring and opportunities for further training.

• No experience needed, but we’d love you if you’re:
• Happy to work in a team or on your own initiative.
• A people person who cares about giving great service.
• Enthusiastic and willing to learn.

• Substantial pension scheme up to 10 % of basic salary.
• Free entry to National Trust places for you, a guest and your children (under 18).
• Rental deposit loan scheme.
• Season ticket loan.
• EV car lease scheme (for roles meeting the salary criteria).
• Gym memberships, shopping discount codes, cinema discounts.
• Holiday allowance up to 32 days (plus holiday purchase scheme) subject to minimum criteria.
• Flexible working whenever possible.
• Employee assistance programme.
• Free parking at most Trust places.