N96568 Workforce Success Coach, Tahlequah

Job Summary

The Workforce Success Coach is responsible for working with current and prospective students as they seek academic courses or programming relevant to current or future employment. The position serves as a liaison between the university and workforce students by supplying support services and offering continued educational opportunities.

• Assists in the recruitment of new students through oral presentations, college and career fairs, written and electronic communications, and individual contacts with prospective students and employer partners.
• Answers inquiries about workforce educational options.
• Support enrollment, student development, and retention services through coaching students on the enrollment process, registration deadlines, library resources, financial aid, tutoring, graduation requirements, career services, and any other student-related resource available to students.
• Coach workforce students through their intended academic pathway.
• Encourage and support students as they work to develop skills and knowledge for academic success. Successful completion of the students’ and/or employers’ academic/upskilling goals.
• Offer resources to help maximize the success of each student.
• Collaborate closely with interdisciplinary team members.
• Responsible for website development and content management.
• Performs related duties as assigned.

• Knowledge of higher education recruitment best practices.
• Knowledge of university admission processes and educational options related to workforce development.
• Skill in operation of computers and job-related software programs.
• Skill in decision making and problem solving.
• Skill in interpersonal relations and in dealing with the public.
• Skill in oral and written communication.
• Able to maintain regular attendance.

The supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of final results.

Guidelines include Family Educational Rights and Privacy Act requirements and university policies and procedures. These guidelines require judgment, selection and interpretation in application.

The work consists of varied student recruitment and retention duties. The high volume of student and general public contacts contributes to the complexity of this position. The purpose of this position is to recruit and retain students for NSU. Success in this contributes to the successful recruitment and retention of students into workforce development programs.

Contacts are typically with co-workers, other university personnel, faculty, staff, students, parents, employers, and members of the general public. Contacts are typically to give or exchange information, to resolve problems, to provide services, or to motivate or influence persons.

The work is typically performed while sitting at a desk or while intermittently mobile to include sitting, standing, reaching, bending, or stooping. The employee occasionally lifts light objects (minimum of 10 pounds). Fine hand coordination, ability to read and write, the ability to understand and follow written and oral instructions and directions. The work environment will be in an office with some light travel to offsite locations.

None.

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Oklahoma for the type of vehicle operated.

Bachelor’s degree preferred.

Annual salary $37,908.00 with excellent benefits, including generous leave time. Anticipated hire date: 03/02/2026 Applications will be accepted until: 02/15/2026

Posting will close to applicants at 11:59 p.m., CST, on the date above. An application cannot be changed after it has been submitted. To complete the application process, it is critical to create a profile. Notice to applicants It is Northeastern State University’s policy that all newly hired employees must provide an original social security card during the hiring process. Failure to provide an original social security card will delay the hiring process and ability to begin employment.

Applicants must be currently authorized to work in the United States on a full-time basis.

Northeastern State University complies with all “applicable” federal and state laws regarding non-discrimination.