Host, Retail, Customer Service Rep

General

Summary:

A Host is accountable for directing the traffic flow of guests in the restaurant, all payment transactions, and the security of the cash drawer. Position reports to the General Manager and requires minimal supervision.

• Greeting and seating guests. The cashier/host must know how to read and use the seating chart and wait list.
• Knowledgeable in Rib Crib products served, the general preparation methods, portion sizes, and prices of each product; ability to discuss with customers in person or over the phone.
• Answers phone calls, determines the nature of the call, and directs calls to appropriate persons. Takes call-in orders and answers catering questions when necessary.
• Oversees the cleanliness and organization of the cashier stand and restroom maintenance.
• Performs stocking services for the to-go station and packages to-go orders.
• Records and analyzes cashflow which may include opening, running and closing duties.
• Demonstrates a willingness to assume any responsibility or perform any task ("shift to assist") regardless of nature to demonstrate that teamwork is part of the operating culture.
• All other duties as assigned.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Design, Art/Creative, and Information Technology
• Industries:
  Restaurants