Part Time Field Services Representative- Talladega, AL

Part Time Field Services Representative – Talladega, AL

Posted 2 days ago

At Kemper, a leading specialized insurer, we bring a culture of high performance, development opportunities and work‑life balance.

Location:

Talladega, Alabama

You will focus on insurance premium collection for at least one assigned agency within the district, keep collections current, deliver exceptional door‑to‑door customer service, and generate new sales referrals for follow‑up.

• Collect monthly premiums from policyholders in one or more assigned agencies
• Address customer questions or refer them to the appropriate department to resolve any issues
• Follow up on customer inquiries or concerns to ensure completion
• Follow up on outstanding balances to prevent policy lapses
• Use technology to process premium payments
• Maintain accurate customer and payment records

• Customer service experience
• Ability to visit customers in‑person at their homes
• Age 18 or older
• Valid driver’s license with required 100/300 auto insurance
• Dependable vehicle required for daily travel
• Background check, motor vehicle report and drug test clearance
• Excellent communication skills—verbal, telephone, written
• Ability to build and maintain customer relationships
• Exceptional customer service skills
• Resourcefulness in answering questions or solving issues
• Consistent follow‑up on open customer issues
• Takes initiative and is self‑driven to succeed

Kemper is proud to be an equal‑opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to diversity, equity and inclusion in all aspects of our organization.

When determining candidate offers, we consider experience, skills, education, certifications and geographic location, among other factors. Kemper is focused on expanding our diversity initiatives in alignment with our vision, mission and guiding principles.

We do not accept unsolicited resumes through or from staffing agencies. All unsolicited resumes are considered the property of Kemper and we are not obligated to pay a placement fee.

Kemper will never request personal information, such as a social security number or banking information, via text or email. Kemper does not use external messaging applications, such as Wire App or Skype, to communicate with candidates. If you receive such a message, delete it.

Entry level

Part‑time

Other

Insurance