Assistant Branch Manager

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Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve.

As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you’re passionate about making a meaningful impact in people’s lives and bringing a personal touch to finance, we’d love to have you on board!

Job Intro

The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!

Why work at Regional?

• Competitive pay and recognition of our team members.
• Monthly bonus available for high performance.
• Promotion opportunities; we train Assistant Managers into future Branch Managers.
• Full‑time employees receive medical, dental, vision, and 401(k) benefits.

Duties and Responsibilities

• Provide exceptional service to all customers.
• Process credit loan applications and use product knowledge to present loan solutions.
• Maintain office cash with accuracy and proper security.
• Grow account volume through effective customer solicitations in the branch and by telephone.
• Minimize delinquent debt by contacting customers and collecting on past‑due accounts.
• Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
• Transport money and deposits to and from the bank.
• Perform other duties as assigned by leadership.

Minimum Qualifications

• High School Diploma or equivalent.
• Prior customer service experience in a sales/retail or cash management environment.
• Must pass drug screen, criminal, and credit background checks.
• Valid driver’s license and reliable automobile with liability insurance.

Critical Competencies

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Customer‑service minded personality that relates well with a broad spectrum of people.
• Thrives in a pay‑for‑performance environment.
• Proven ability to multi‑task.

Working Conditions

This position works in an office providing consumer loan products in person and over the phone. Typical working hours are 8:30 am to 5:30 pm Monday through Friday, with some Saturdays required. Overtime may be requested on an as‑needed basis at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non‑discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection;

compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

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