Collections Specialist

Description

We are looking for a dependable Collections Specialist to support fully on-site, daily office operations and payment-related activities for a long-term contract assignment. This position blends customer-facing collections work with administrative support, making it ideal for someone who is organized, detail-oriented, and comfortable handling financial transactions. The role offers a consistent Monday through Friday schedule and requires someone who can communicate clearly while maintaining accuracy in a fast-paced office setting.

Responsibilities:

- Contact customers regarding outstanding balances and work toward timely resolution of unpaid accounts.

- Accept and process various forms of payment, including cash and credit card transactions, with strong attention to accuracy.

- Provide administrative support for the office by maintaining records, updating account details, and assisting with routine clerical tasks.

- Respond to customer questions about balances, payment activity, and account status in a courteous and detail-oriented manner.

- Document collection efforts, payment arrangements, and account interactions in the appropriate systems.

- Reconcile payment information and help ensure financial records are complete and up to date.

- Support day-to-day front office activities to help keep operations organized and efficient.

Requirements - At least 1 year of experience in collections, payment processing, administrative support, or a related office-based role.

- Working knowledge of consumer collections practices and clear, detail-oriented customer communication.

- Experience handling bill payments and processing cash and credit card transactions accurately.

- Strong organizational skills with the ability to manage multiple tasks and maintain detailed records.

- Comfortable using office software and account management systems for documentation and tracking.

- Ability to work a Monday through Friday schedule in an on-site office environment.

- High level of reliability and attention to detail when handling sensitive financial information.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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