Compliance Officer, Government

Job

Department: FL-DBPR-CTMH

Position:
Compliance Officer

Duration: 4 Months

Locations:

• 400 W. Robinson Street, Ste. N908 Orlando, FL 32801
• 1313 N Tampa Street., Suite 712 Tampa, FL 33602
• 8550 NW 33rd Street, Suite 401, Doral, FL 33122
• FTL#1-1400 West Commercial Blvd, Ste#185
  - Ft. Lauderdale
• FTL#2 1525 W. Cypress, Ft. Lauderdale, FL33309
• 2601 Blair Stone Road, Tallahassee, FL 32399

FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer
- Assignment is approximately 4 months

WORK ENVIRONMENT
:
Professional office, business casual

CANDIDATE

REQUIRED SKILLS:

• Communicate verbally and in writing appropriately
• Read and interpret Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line
• Ability to read and interrupt Florida State Statues
• Experience working with the public in a professional work environment
• Experience working with the public and analyzing complaints

CANDIDATE RESPONSIBILITIES:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read the state statute and compare it with the complaints to analyze the issue.
• Communicating with the public
  , so good customer service skills are a MUST.
• Advise the complainant of the Division's jurisdiction and that the case is being closed, and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statuses in Versa.
• Document the actions in the OnBase system.