SpringHill Suites Tallahassee - Front Desk Manager OEM

Spring Hill Suites Tallahassee Central - Front Desk Manager OEM Address 1300 Executive Center Dr, Tallahassee, FL, 32301

Job Description

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly.

If you’re a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!

• Customer Service Orientation: Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
• Leadership and Supervisory
  
  Skills:
  
  Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
• Problem-Solving Ability: Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
• Communication
  
  Skills:
  
  Clearly convey information and resolve concerns from co-workers and guests effectively.
• Financial Acumen: Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.

• 5+ years of progressive experience in a hotel or related field with supervisory experience
• 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid driver's license from the applicable state.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Relax at theSpring Hill Suites Tallahassee Central . Our hotel offers little extras that add up to an exceptional stay. Relax in our spacioussuiteswith free Wi-Fi, plush bedding, large work spaces, and modern amenities. Start your day with delicious selections from our free breakfast buffet, serving hot items, healthy yogurts, coffee, and more ways to add a little extra energy to your travels.

Explorelocal dining in Tallahasseewith options including Culver's and Miller's Ale House near our hotel. Located just off Apalachee Parkway at the entrance to Koger Center, Spring Hill Suites Tallahassee Central is just two miles from Downtown Tallahassee and government agencies, and nine minutes from Florida State and Florida A&M Universities.