Microsoft Office specialist​/Business Analyst

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Date:
Oct 10, 2025

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

The Florida House of Representatives, Office of Information Technology, is seeking a detail-oriented and highly motivated Microsoft Office Specialist with a strong focus on Microsoft Word to support internal customers—specifically legislative committee staff.

This hybrid role blends document troubleshooting, training, and business analysis within a structured government environment. It offers a unique opportunity to learn the legislative process from end to end. The ideal candidate will be a proactive problem solver with strong technical and analytical skills, capable of supporting mission-critical documentation workflows.

FINANCIAL DISCLOSURE:
Pursuant to sections 112.3144 and 112.3145, F.S., this position is required to electronically file a Form 1 – Statement of Financial Interests with the Florida Commission on Ethics within 30 days of hire.

Examples of Work Performed:

• Create, format, edit, and troubleshoot professional documents using advanced Microsoft Word functions
• Apply styles, templates, table of contents, bookmarks, content controls, and document protection techniques
• Provide hands-on assistance and informal training to committee staff regarding Word functionality and formatting standards
• Collaborate with IT developers and subject matter experts to translate business requirements into technical solutions
• Analyze workflows and propose improvements to support legislative operations
• Coordinate small-scale IT and documentation projects, ensuring timely deliverables and clear communication
• Design and execute test scripts and validate new features, applications, or functions in collaboration with IT developers and committee staff
• Produce technical reports, manuals, and operational materials in support of committee activities
• Maintain confidentiality and secure handling of sensitive documentation
• Participate in learning activities focused on understanding legislative procedures and cycles

Knowledge, Skills, and Abilities:

• High proficiency in Microsoft Word with strong grammar, layout, and proofreading skills
• Experience in troubleshooting formatting issues and guiding others through best practices
• Strong ability to manage multiple concurrent projects and meet tight deadlines
• Ability to analyze user requirements and prepare functional specifications
• Excellent verbal and written communication skills, with a talent for distilling complex concepts
• Proven interpersonal skills for collaboration with internal customers in a legislative setting
• Perform other related duties as required.

Minimum Qualifications:

A bachelor’s degree from an accredited college or university in computer science, management information systems, mathematics, or engineering.

Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education.

Any combination of progressively responsible information systems experience and post-secondary training in disciplines as described above totaling four years.

Preferred Qualifications:

Preference will be given to applicants with the following:

Technical Skills & Certifications

• Microsoft Office Specialist (MOS) Certification in Word (Associate or Expert level)
• Proficient in Microsoft Office Suite, Windows OS, and remote support tools
• Experience with SharePoint or other document collaboration platforms
• Strong understanding of computer systems, mobile devices, and other tech products.
• Familiarity with project management methodologies and tools

Professional Experience

• Minimum of 3 years of experience in business analysis and/or office specialist support
• Background in administrative, clerical, legal assistant, or technical writing roles
• Experience analyzing and interpreting user requests and translating them into actionable solutions

Soft Skills

• Interest in civic engagement and the mechanics of policy-making
• Ability to interact professionally with stakeholders across various levels
• Calm under pressure and responsive to customer needs
• Ability to establish and maintain effective working relationships with others
• Ability to work both independently and as part of a team
• Excellent communication and interpersonal skills

Commensurate with experience.

The Legislature offers a competitive benefits package.

Interested parties may apply with cover letter and resume  or send an Alternate Application to:

Office of Administration & Professional Development
Florida House of Representatives
402 South Monroe Street, 1201 Capitol
Tallahassee, Florida 32399

If an accommodation is needed for a disability, please notify Human Resources at .

For assistance, call the People First Service Center at  Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time