Systems Programming Consultant

Position: SYSTEMS PROGRAMMING CONSULTANT - 79001347
Requisition No: 885645 Agency:
Business and Professional Regulation

Working Title:

SYSTEMS PROGRAMMING CONSULTANT -  Pay Plan:
Career Service Position Number:  Salary:  $2,884.62-$3,076.92 Bi-weekly Posting Closing Date: 11/08/2026 Total Compensation Estimator ToolDIVISION OF TECHNOLOGYSYSTEMS PROGRAMMING CONSULTANT (Systems Administrator)
Position Number:
Hiring Salary: $2,884.62-$3,076.92 Bi-weekly
* OPEN COMPETITIVE
* Previous applicants are still being considered and need not to reapply through this requisition.

Our Organization and Mission:
License efficiently. Regulate fairly. Florida counts on the Department of Business and Professional Regulation (DBPR) to ensure important matters are handled well. Responsibilities range from ensuring the safety of food service, maintaining the integrity of real estate transactions, furthering the transparency of condominium governance, and overseeing the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently.

DBPR’s stakeholders include these professionals and their customers alike. Under the direction of Secretary Melanie S. Griffin, DBPR oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website:  Work You Will Do:
This position will be a lead position on the Network Infrastructure Team. The incumbent assists the team manager with strategic planning for the agency’s projects, and aids in the cross-training of other team members. The incumbent prepares documentation of processes and procedures, and functions as a technical guide and resource for teammates. This position deals with a wide range of technologies, including, but not limited to servers, enterprise applications, networking, and telecommunications systems.

This position is responsible for the deployment, maintenance, security and decommission of listed technologies, as well as the implementation of new technologies that aid in the modernization and optimization of the agency. This position is in an On Call rotation.

Your Specific Responsibilities:

Deploys, configures, maintains and secures new servers based on agency's needs.

Performs maintenance of existing servers and server hosts, to include the installation of system upgrades and/or deployment of security patches.

Monitors servers' health and ensures high availability. Reports outages or performance degradation of any server or related equipment to manager.

Assists in research and resolution of server issues as directed. Documents applications installed on each server, and records any changes made.

Perform server backups as needed.

Deploys, configures, maintains and secures new network devices based on agency's needs.

Performs maintenance of existing switches, routers, firewalls, load balancers, and other network devices, to include the installation of system upgrades and/or deployment of security patches.

Monitors the network's health and ensures high availability.

Reports outages or performance degradation of any network device or related equipment to manager.

Assists in research and resolution of network issues as directed.

Supports the back end of the agency's Communication Management System and all related modules, including Call Manager (UCM), Finesse (UCCX), Interactive Voice Response (IVR), among others.

Acts as technical resource and cross trains members of the Network Infrastructure Team on all manner of technology managed by the group.

Assigns tickets to the appropriate team members and assists troubleshooting as necessary.

Creates and/or coordinates the creation of documentation, establishes a technical knowledge base to maintain information critical to the success of the team, assists in process review of…