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Senior Service Desk Manager — Multi-Site IT Leadership

Job in Tallahassee, Leon County, Florida, 32318, USA
Listing for: BHG Financial
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below

BHG Financial is seeking a seasoned Service Desk Leader to drive enterprise support across Davie, FL and Syracuse, NY. You will lead a high-performing team, manage incidents, requests, and onboarding, and partner with IT and business teams to deliver reliable technology services.

The ideal candidate has 8+ years in technical support with 5+ in leadership, ITIL/ITSM expertise, and hands-on experience with Jira Service Management, Service Now, and endpoint management tools.

We have an opening for a Senior Service Desk Manager — Multi-Site IT Leadership in FL, United States within Management & Operations, IT & Technology.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in FL, United States.

Position Requirements
10+ Years work experience
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