Facility Manager

Overview

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries ("Newmark"), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. For the twelve months ended March 31, 2025, Newmark generated revenues of over $2.8 billion.

As of March 31, 2025, Newmark and our business partners together operated from 165 offices with over 8,100 professionals across four continents. To learn more, visit  or follow @newmark.

• Ultimately responsible for continual communication / interaction with the Client, building landlord(s) or managing agent(s) relating to the interior and exterior conditions and appearance of the property(ies).
• Ensure that appropriate disciplines and auditing procedures exist and are updated for all functions managed in accordance with company and client policy and operating standards.
• Assist in the development of and ensure execution of all maintenance programs relating to the interior and exterior conditions and appearance of the properties, assuring the highest levels of customer satisfaction.
• Manage facilities staff and ensure continuous service to building(s).
• Provide staff members, building tenants and client’s with premium customer service at all times.
• Administer programs that measure customer satisfaction with internal / external clients and vendors; address problems or issues with staff providing seamless service to clients and vendors.
• Develop and administer the Property Operating Plan and Budget for the property, subject to approval of the VP, Account Manager.
• Collect and analyze reports addressing operational data to provide accurate assessment of facility management objectives to clients and senior management.
• Participate in the selection of contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance to ensure compliance with service standards.
• Work with staff to set and attain meaningful performance and developmental goals; maintain effective two-way communications with staff and the client.
• Process necessary paperwork to ensure proposed salary increases are warranted and equitable.
• Attend and participate in external or in-house activities, meetings, organization, etc., as approved by account management.
• Identify and implement projects on a national or regional scope to drive process improvement and streamline business processes.
• Oversee mail room and office services operations, work environment, and space utilization management.
• Collaborate with client on Green Initiatives.
• May perform other duties as assigned.

• Bachelor’s degree;
  Professional certification (e.g., CFM) preferred
• Minimum 5 years of facilities management experience
• Participation in recognized professional association (e.g., IFMA)
• Certified in facilities management and IFMA designation as Certified Facility Manager, not required but desirable
• Strong oral and written communication skills
• Ability to handle multiple projects and make decisions
• Knowledge of computers

• Industry leading Parental Leave Policy (up to 16 weeks)
• Generous healthcare
• Bright Horizons back-up care program
• Generous paid time off
• Education reimbursement
• Referral Program
• Opportunities to network and connect

Normal working conditions with the absence of disagreeable elements

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.