Fulfillment Center Manager

Company Overview

Site One Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces—from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one‑stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

Fulfillment Center Manager (Sebring, FL)

Purpose:

Build a winning team with a Customers FIRST mindset to safely execute all fulfillment center operations and inventory management duties.

• Create a positive, challenging, and exciting environment conducive to high performance, teamwork, and long‑term retention of “A” players.
• Recruit, train, coach and retain top talent within the fulfillment center so that your team delivers excellence for all stakeholders while consistently exporting talent to the area/regions.
• Determine individual strengths and opportunities, and actively coach and mentor your team to achieve high performance and facilitate long‑term career development at Site One.
• Ensure strong teamwork within the fulfillment center, and with branches outside sellers.
• Ensure that the fulfillment center layout and organization, staffing, expertise, inventory, equipment, systems, processes and policies all support customer value excellence.
• Create an incident‑free environment by emphasizing safety daily, leading by example, involving all associates, promoting a strong safety culture, achieving excellent housekeeping and workplace organization, and executing clear safety policies.
• Execute key strategic initiatives to drive high performance.
• Lead, manage and participate in all operations/transactions as required at the fulfillment center to ensure that it is meeting or exceeding customer and performance expectations.
• Set effective goals and monitor key performance metrics to assess daily, weekly, and monthly progress and to track improvement initiatives.
• Be an active and effective coach to associates to enable them to achieve best practices.
• Understand the Area strategy and develop a complementary strategy to achieve excellent performance and growth and customer value.
• Use performance metrics to track progress and continuously adjust strategies to maximize opportunities that develop and/or to adjust to changing market conditions.
• Work with Senior Manager of Agronomic Fulfillment, Area Leaders, and the Regional Agronomic Manager to achieve our financial goals and objectives while identifying opportunities to help us grow.
• Adhere to the Fulfillment Stocking Assortment and ensure that all Fulfillment Center items are in stock at their appropriate times, while working to avoid excess inventory.
• Ensure orders are picked accurately and loaded according to Company, State, and Federal Shipping Standards.
• Ensure that all deliveries are performed in a professional manner and in line with our Site One DNA.
• Ensure that all Vehicle Logs are filled out properly as required in each state where the Fulfillment Center delivers product.
• Schedule and confirm deliveries, maintain a visible calendar for branches and sellers to reference.
• Complete delivery schedules for each driver.
• Manage regular rotation of scheduled deliveries according to pre‑arranged days for each Delivery Zone.
• Manage fleet of the Fulfillment Center, making sure regular maintenance service is performed for the vehicle to function safely and effectively.
• Maintain supplies for the needs of the Fulfillment Center, such as shrink wrap, pallet covers, office supplies, safety needs, etc.

• Excellent communication, customer service and leadership skills.
• Understand accounting fundamentals such as debits, credits, accounts receivable/payable and budgets.
• Knowledge of nursery, agronomics and landscape products.
• Understanding of managing product inventory.

• High School or secondary…