Parks Operations Manager

GENERAL DESCRIPTION OF DUTIES

Serves as the central coordinator for the Parks Division, connecting leadership with both administrative and field staff. Responsibilities include managing projects and contracts, guiding budgets and grants, overseeing community center operations, and maintaining policies, data, and workforce coordination. The role ensures alignment across all functions and continuous delivery of parks services through tracking, issue resolution, and clear communication.

NOTE

The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The Job Description Questionnaire (JDQ) reflects a more detailed description of the position. Neither the job description nor the JDQ constitutes an employment agreement. Both are subject to change as the needs of the County and requirements of the job change.

ESSENTIAL

DUTIES Community Centers Oversight

• Directly oversees day‑to‑day operations for community centers: directs scheduling and reservations; serves as primary liaison to citizens and user groups; ensures fee, policy, and facility‑readiness compliance; coordinates maintenance requests and incident response; maintains usage, revenue, and customer‑service metrics; and issues status updates with recommended actions.

Project & Contract Administration

• Ensures project controls and compliance: prepares scopes and procurement documents; coordinates with key parties; administers contracts and change orders; processes pay applications; tracks permits and submittals; maintains project records; monitors schedules and budgets; and issues status updates with recommended actions.

Budget, Procurement & Grants Stewardship

• Contributes to fiscal planning and compliance: serves as liaison between administrative and field staff for operating and capital budgets; maintains metrics; coordinates procurement workflows; ensures purchasing and policy compliance; drafts agenda items and financial reports; drafts and administers grants; and issues status updates with recommended actions.

Policy, Compliance & Maintenance Data

• Guides implementation of division policies, compliance, and maintenance data: maintains SOPs; coordinates and operates the work order system, asset inventories, and preventive‑maintenance schedules; prepares analyses and recommendations.

Workforce, Stakeholders & Continuity

• Guides cross‑functional administration and external coordination: oversees onboarding and training records, maintains staff certifications, standardizes templates and communications, prepares board materials, coordinates with intergovernmental partners, and serves as acting lead to ensure continuity in the Director's absence. Processes and oversees all special event operations.

OTHER IMPORTANT OR MARGINAL DUTIES

None.

DIFFICULTY

Employees in positions assigned to this class perform work tasks that involve general and specific knowledge of office and program functions and activities. Work involves making decisions that are repetitive and based on experience, as to the quality of job being performed by the County.

RESPONSIBILITY Supervision Received

The supervisor sets the overall objectives and resources available. Supervisor and employee, in consultation, develop deadlines, projects, and work to be done. The employee plans and carries out the assignment, resolves most of the conflicts, coordinates work with others and interprets policy on own initiative. The employee keeps the supervisor informed of progress, potentially controversial matters, or far‑reaching implications. Employee must be highly autonomous.

Supervision

of Others

Responsible for supervising Community Center staff.

INTERNAL AND EXTERNAL CUSTOMER CONTACT

Work involves contact with employees in other departments or outside the County to obtain or supply information. Work also requires contact with vendors, contractors, and the general public.

EQUIPMENT AND TOOLS USED

Tools and equipment used include, but may not be limited to, personal/laptop computer; word processing, spreadsheet, and database software; specialized software such as Work Order system; and operation of a car and/or light…