General Manager; Fitness
Listed on 2025-12-01
-
Management
General Management, Operations Manager, Client Relationship Manager -
Sales
Client Relationship Manager
Join to apply for the General Manager (Fitness) role at Xponential Fitness
The base pay range for this position is $40,000.00/yr - $55,000.00/yr.
Job DescriptionGeneral Managers are responsible for meeting studio sales goals, membership renewals, and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads, and securing member referrals. Under the management of a Franchise Owner and with the support of a Cycle Bar Experience team, General Managers must exemplify leadership qualities in all areas of the business.
Requirements:
- 2+ years of retail/service sales or fitness sales experience.
- Confident in generating personal sales and training Sales Reps in sales.
- Ability to manage and drive 2 revenue streams: memberships and retail.
- Must be fluent in English and have excellent communication and strong interpersonal skills.
- Ability to excel in a fast-changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgment.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable, and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients, and the general public.
- Proficiency with computers and Studio software.
Duties:
- Lead Generation:
Strategically engage in marketing efforts to generate leads for the studio. - Lead Management:
Following the LASER process to convert Leads to Members. - New member acquisition and converting non-members to membership.
- Membership and Rider Relations:
Build rapport and lasting relationships with all members. - Retain existing members and engage with them in a way that generates referrals.
- Handle all Rider concerns with a solutions-focused attitude in a timely manner.
- CBX Team:
Hire and train new CBX Team Members, manage CBX schedule, and supervise CBX Team Performance. - Financial Performance:
Collaborate with Studio Owner to set monthly, weekly, and daily targets. - Operations:
Maintain cleanliness and organization of the Studio, ensure all technology is working, and submit trouble tickets when necessary.
Compensation & Benefits:
- Competitive base + bonuses based on experience & performance.
- Commission paid on sales.
- Opportunity to bonus based on performance.
- Complimentary Cycle Bar Classes at Studio.
Cycle Bar is the world's first and only Premium Indoor Cycling franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride.
Seniority levelMid-Senior level.
Employment typeFull-time.
Job functionManagement.
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