Retail Store Management Trainee

Overview

Join to apply for the Retail Store Management Trainee - 2876 role at First Cash

Pay range: $18.50 to $26.48 per hour
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This role is designed for external retail assistant managers and store managers interested in a fast-tracking into a Store Management position. This role requires a minimum of 1 year retail management experience.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including cash drawers and merchandise, ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes within the store, including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans issued.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to align with the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Assist as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be able to stand, stoop, walk, climb, push, pull for extended periods as required by law.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Customer exterior assistance or retrieval of products from exterior areas may be required.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week; hours are not guaranteed.
• Computer literate and able to operate POS systems and office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational and analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

• Comprehensive Medical, Dental, Vision, Life, and other voluntary options (eligibility required).
• Normal store hours typically 9 AM to 6 PM; many stores closed on Sundays.
• Earned Wage Access program available on second day of employment (withdraw up to 50% of wages up to seven times per payroll cycle).
• Unlimited commission potential above hourly base rate.
• Vacation: 1 week after 6 months; additional 1 week after 1 year; 2 weeks on each anniversary thereafter; 120 hours after 5 years (adjusted for local requirements).
• Sick/Personal time: 8 hours after 6 months; 16 hours each anniversary year 2-5; 24 hours after 5 years (adjusted for local requirements).
• Employee discounts from first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees who meet program requirements.
• Access to over 10,000 discounts via First Cash Perks.
• Auto-enrollment in First Cash 401k after 6 months of employment.
• Access to First Cash Pet Insurance program.

Position offers hourly wage plus commission; actual pay depends on location, qualifications, and performance. Commission information: 2-8% of gross profit based on personal performance; details provided during interview. Arbitration agreement may apply.

First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities.