Fire Service Technician

.Fire Service Technician page is loaded## Fire Service Technician locations:
Tallahassee-Florida-United States of America time type:
Full time posted on:
Posted 6 Days Agojob requisition :
WD#
** Be part of the future!
** We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference.
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* What we offer:

** Competitive Starting Pay Paid Training Tuition reimbursement

Global Advancement Opportunities Company Vehicle (as applicable)
Referral Bonuses Comprehensive Benefits
* Medical/Dental/Vision insurance
* Health Savings Account (HSA)
* Life Insurance
* 401(k) savings plan with company match
* Short-Term and Long-Term Disability
* Employee Assistance Program
* Wellness Program
* And more!
** What you will do
** Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items.

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible for contacting customer representative and ascertaining equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.  As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.
** How you will do it
** Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction

Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, bulletins, and modification notices, etc. to repair equipment

Service, troubleshoot, and install many different manufacturers’ Fire & Life Safety systems including Simplex Grinnell Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals

Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers

Obtain customer signature upon completed service call assignment

Participate in a scheduled On-call rotation

Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities   Provide quotes to support recommendations and solutions.

Perform other duties as assigned
** What we look for
**** Required
* * High school diploma or equivalent

Possess a valid driver’s license and driving record that meets company requirements

Knowledgeable in AC/DC electrical theory

Able and willing to complete Simplex Grinnell 4007 Panel training within 6 months

Experience in reading and interpreting blueprints, submittals, and operational/product manuals

Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices

Able and willing to perform physical labor, including carrying and moving equipment and tools up to 70 lbs.

Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

Able and willing to work flexible hours, including weekends, to meet customer requirements

Able and willing to travel occassionally overnight if/when required

Demonstrate a high level of customer service

Experience maintaining truck inventory to ensure timely response to customer needs

Ability to adhere to, implement, and always follow safety guidelines and procedures

Strong organizational skills, positive attitude, and an ability to learn quickly

Able to pass a pre-employment background and drug test
** Preferred
* * NICET Level II certification

Retain any licenses that are required by National, State and Local codes2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems
** HIRING HOURLY RANGE**: **$17.00 - $21.00** (Hourly rate to be determined by the education, experience,…