Bilingual Geriatric Case Manager – Home & Community Care

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Full Time Pembroke Pines, FL, US

13 days ago Requisition

Salary: $51,500.00 Annually

Position Summary:

The case manager provides full case management services on designated cases with clients and family/caregiver(s). All duties are carried out in accordance with the established regulations, protocols , and agency policies and procedures.

Responsibilities:

• Provide full case management services on designated cases with client and family/caregiver(s).
• Maintain regular contact with family/caregivers concerning the participant and the care they receive at home and at the center.
• Conduct home visits as necessary.
• Conduct a comprehensive psychosocial assessment (face to face) of new clients and annual reassessments of existing clients.
• Upon receipt of a case, review the entire file and immediately focus on outlining what must be completed.
• Ensure referrals are submitted on a timely basis and ensure appropriate follow up with successful completion.
• Assist caregiver(s) in acquiring the services needed for participants (i.e. Respite services, counseling, and support groups). Assist caregiver(s) in acquiring the services needed for themselves.
• Create individual Care Plans and update as required during regular multidisciplinary staffing
• Serve as an advocate and continuous point of contact for the client, family/caregiver(s) and other appropriate parties.
• Coordinate and facilitate family/caregiver(s) support sessions.
• Consult with other professionals involved in the treatment of the client in a designated caseload.
• Serve as a liaison between the centers’ staff, participants, families and caregiver(s).
• Maintain necessary records and reports; submit documentation in accordance with agency and contract requirements.
• Maintain integrity of data systems with current information at all times.
• Supervise Data maintenance in CIRTS and ensure all documentation is completed timely.
• Document changes in participant status in progress notes at a minimum every three months or more often as needed.
• Maintain accurate updated information in participant’s files and database including but not limited to the face sheet.
• Prepare monthly reports to monitor participant/caregiver outcomes and CIRTS and address any exceptions.
• Send monthly satisfaction surveys to all new participants.
• Manage referrals from other agencies.
• Build and maintain effective relationships with internal and external partners (i.e. Alliance for Aging, AHCA, Alzheimer’s Association, etc.).
• Participate in the monthly Utilization Review Committee.
• Attend in-service training, supervision and meetings as required.
• Aid in outreach and recruitment for Adult Day Services Program.
• Conduct/attend presentations, festivals & community events, as needed, to help promote the Program.
• Prepare monthly reports on all outreach activities conducted and referrals received.
• Work a flexible schedule to meet specific program needs; be accessible via appropriate communication means and respond promptly .
• Ensure the safety of all staff, volunteers, visitors and individuals receiving services at Easter Seals:
• Act in compliance with Medical and Non-Medical Emergency Procedures.
• Accompany client to hospital with paramedics until family/caregiver(s) arrive at the hospital.
• Specifically assist individuals in evacuating building during emergency situations to include but not limited to fire drills and external disaster drills. Specific duties to be assigned by immediate supervisor.
• Assume assigned responsibility for non-clinical duties during disaster and/or drills including but not limited to safety of files/office areas, closure of doors.
• Participate in continuous agency wide quality and performance improvement and comply with all Quality Improvement requirements.
• Other related duties as necessary to ensure the smooth running and efficiency of Easter Seals South Florida as a whole.

Educational & Experiential Requirements:

• Bachelor's degree in social work, psychology, sociology, nursing, gerontology, or related field required.
• Certification in the DOEA 701B Assessment tool is required.
• A minimum of one year of experience working with an adult disability population.
• Must be bilingual (English/Spanish).
• Have a valid driver’s license.
• Excellent communication skills written and verbal; as well as interpersonal and organization skills.
• Knowledge and skills integrating patient care, case…