Receptionist - Franchise

Receptionist - Franchise Location

Join H&R Block as a seasonal Client Service Professional/Receptionist and help clients make confident, informed decisions about their lives, careers, and money. You’ll build client relationships and wow clients now and in the future.

We focus on building client relationships, maintaining a welcoming environment, and providing top-tier service.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferred times.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

Referrals increase your chances of interviewing at H&R Block by 2x.

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Administrative