Shipping Lead - 3rd Shift

Shift: Wednesday - Saturday, 7:45pm to 6:30am, 7:30am on Friday and Saturday as needed

Shipping Lead

Summary:

The Shipping Lead assists in overseeing the daily functions of our fast pace fulfillment department by meeting daily customer/client demands. They are responsible for keeping up to date on all small carrier changes, regulations and customer needs. Job duties may also include picking, packaging, keeping traceability on all inventory, opening and/or closing the floor daily.

Responsibilities:

Use software to track, check, prioritize and route orders.

Inspect labels, barcodes and other features of completed orders.

Investigate issues regarding shipped orders.

Ensure information is accurately logged daily.

Ensure shipments are loaded timely and accurately.

Maintain safety, security, quality, housekeeping and sanitation programs, as applicable.

Follows and assists in enforcing employee compliance to Standard Operating Procedures, policies, work rules or guidelines, and safety/health regulations.

Act as a resource on operations matters, providing guidance, assistance and support associates.

Open/Close the floor.

Other duties as assigned.

Abilities/Skills/Knowledge Requirements:

Shipping experience

Desire for continuous improvement and growth

Experience in customer service and computers or equivalent training

Writing, math and communication skills

Ability to work effectively as part of a team Ability to manage small projects and work independently

Strong decision making

Organizational skills and detailed oriented with a quality mindset

Ability to work within a deadline and handle interruptions

Ability to stand and walk for long periods, climb ladders, reach overhead and lift up to 30 to 50 lbs occasionally