Overnight Fulfillment Lead

Jetpack Shipping is a leader in private label fulfillment. It is our mission to provide effortless on-demand private label products while fixing a transparent customer experience. We drive operational excellence into our processes and continuously create growth for our employees, partners, and consumers. We always look for like-minded individuals to add to our ever-growing staff.

The Overnight Fulfillment Lead assists in supervising the daily functions of our fast‑pace fulfillment operations by meeting daily customer/client demands. They are responsible for keeping up to date on all small carrier changes, regulations, and customer needs. Job duties may also include picking, packaging, keeping traceability on all inventory, opening and/or closing the floor daily.

• Use software to track, check, prioritize, and route orders.
• Inspect labels, barcodes, and other features of completed orders.
• Lead staff and daily activities.
• Manage, evaluate, and report on warehouse productivity.
• Track and coordinate receipt, storage, and timely delivery of goods and materials.
• Check orders, bills, items received, inventory, and deliveries for accuracy.
• Maintain records, report relevant information, and prepare necessary documentation.
• Ensure basic maintenance standards and compliance with health and safety regulations.
• Follow and assist in enforcing employee compliance to Standard Operating Procedures, policies, work rules or guidelines, and safety/health regulations.
• Perform a daily inspection of the warehouse grounds.
• Communicate and coordinate with other departments.
• Constantly work to improve processes.
• Make suggestions for productivity improvements.
• Optimize employee workflow.
• Train, guide, and evaluate new workers.
• Lift up to 50 lbs unassisted.
• Open/Close the floor.
• Other duties as assigned.

• Proven work experience as a leader.
• Highly effective leadership skills and techniques.
• Knowledge of warehouse software packages and Google Suite proficiency.
• Ability to input, retrieve, and analyze data.
• Hands‑on commitment to getting the job done.
• Excellent communication and interpersonal skills.
• Proven ability to direct and coordinate operations.
• Strong organizational and time management skills.
• Experience working in an FDA‑compliant facility preferred.