DashMart Team Member - Tamarac
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Dash Mart is a local-fulfillment center owned and operated by Door Dash, offering customers fast, reliable, and high-quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the Door Dash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver. We’re open early and close late - some sites even run 24/7!
Aboutthe Role
Dash Mart is looking for a motivated individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, your tasks will include:
- Inventory receiving and management: Accurately receive and stock inventory, ensuring all products are accounted for and safeguarded against loss or theft. Monitor product quality and freshness and ensure proper product rotation. Follow all HACCP, food-handling, and spoilage management processes.
- Pick, pack and sort: Use technology similar to smartphone devices to scan packages, pick and stage orders, and conduct handoffs to Dashers.
- Delight customers: Communicate clearly and pleasantly with customers through the app when substitution approvals are needed.
- Warehouse organization and safety: Maintain a safe working environment by performing all duties in compliance with Dash Mart safety and security standards. Complete all cleaning and warehouse organization tasks as assigned by management.
- Be a team player: Contribute to a positive working environment by bringing the Door Dash “one team, one fight” value to life in all you do. Work with the team’s goals in mind, sharing ideas, opportunities, and challenges where appropriate. Engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse.
- Runner/Dasher coordination [where applicable]: Guide Runners and Dashers to pickup locations. Support parking lot management by directing traffic, collecting racks and carts, and performing other duties as assigned by management.
- Food preparation [where applicable]: Assist in light preparation of hot and/or cold foods and pre-packaging food items for staging and delivery. Willing to learn basic kitchen skills.
- Market Competitive pay (10pm-6am will receive a $2 increase in pay)
- Opportunity for pay increases twice a year based upon performance
- Paid time off (PTO) and sick leave
- Health benefits starting Day 1 for full-time employees (Medical, Dental, & Vision)
- Gym membership reimbursement (up to $75/month)
- Monthly Dash Pass subscription (including access to HBO Max and Lyft discounts for full-time employees)
- Employee Assistance Program
- You have great communication skills, are willing to learn, and are a problem solver
- You thrive within a team environment and enjoy a variety of duties
- You have experience within retail, customer service, food and beverage, administrative, healthcare, or similar industries where you perform a variety of tasks
- You have customer-facing experience and love to delight customers
- You’re able to be on your feet and handle warehouse duties including lifting up to 50 pounds (depending on site requirements) with or without accommodations.
- You have a minimum of a High school diploma or GED equivalent and are 18 years of age or older.
At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
OurCommitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room…
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