Helpdesk Administrator

Helpdesk Administrator

Recruit4staff is representing a well-established facilities management provider in their search for a Helpdesk Administrator to work at their head office in Manchester.

• Pay: £12.60 per hour
• Hours of Work: 40 hrs per week, Monday to Friday, 8am to 4.30pm
• Duration:
  Temporary (3 months initially, could be longer)

The Helpdesk Administrator will work closely with the callouts team and the client administrator to ensure smooth coordination and efficient service delivery. Key responsibilities include accurate data entry into the CAFM system, managing service details and client quotes, running reports, and logging and maintaining callouts. The Helpdesk Administrator will also liaise with clients via email and phone, chase invoices and reports, and support the billing process.

• Previous experience working as an administrator in a similar company (Construction, Building Services, Facilities Management, Utilities, Vehicle Recovery Services)
• Excellent knowledge of MS Word and Excel
• Proven experience of commercial administration work
• Excellent written and verbal communication skills

• Experience using Maximo CAFM system
• Knowledge of Facilities Management and Building Services sectors

Manchester, Stockport, Oldham, Dukinfield, Bredbury

Helpdesk Coordinator, Administrator, Customer Service Administrator, Helpdesk Scheduler, Logistics Administrator

For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Job Reference: opp-24343