Outpatients Receptionist - DSEU | and Integrated Care NHS Foundation Trust

Outpatients Receptionist - DSEU | Tameside and Glossop Integrated Care NHS Foundation Trust Overview

Outpatient receptionist

• DSEU Permanent - Full time Outpatient receptionist, 37.5 hours per week. The outpatient reception DSEU rota is across 7 days, and staff are required to cover shifts between the hours of 7am to 7pm Monday to Sunday, including bank holidays. The successful candidates must be able to support the flexibility of the rota.
• Provide a professional, effective reception and clerical service for Trust outpatients and DSEU (Day surgery and Endoscopy Unit).
• Input and extract information from Trust Patient Administrative Systems; computer literacy is essential.
• Assist in preparing and managing patients’ Medical Records as required.
• Maintain a high level of accuracy and confidentiality in all reception duties.
• Direct patients and relatives to the appropriate area or service in a courteous, efficient and professional manner.
• Undertake a variety of administration duties to support the smooth running of the service and allocated reception area.

The role requires the ability to work as part of a busy team and on your own initiative.

• Good communication and customer service skills; friendly and caring while maintaining a professional approach.
• Ability to evidence accuracy and attention to detail at all times.
• Understanding and appreciation of the confidential nature of information.
• Ability to work as part of a very busy team and on own initiative.

Important Notice on Visa Sponsorship Eligibility:
Please note that whilst the Trust does offer sponsorship, this role is not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.

We encourage applications from candidates who already have the right to work in the UK.

We serve a community of 250,000 people across Tameside & Glossop, with services within the hospital and community for adults and children. Our vision is to improve health outcomes and influence wider determinants of health through collaboration with health and care partners.

• Compassion
• Accountability
• Respect
• Excellence

We are committed to a diverse workforce representative of our communities and actively encourage applications from all backgrounds, including groups underrepresented in the workforce. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ and Disabled people.

Benefits include flexible working, 27–33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, and support with stress, bereavement, relationships, and finances.

The job description provides an overview of the main tasks and responsibilities, and the person specification outlines the qualifications, skills, experience and knowledge required. These documents can be downloaded from the page. The person specification is not the full specification but outlines the criteria against which your application will be assessed.

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