Service Controller

Location: Hyde

Job Title:

Service Controller

Location:

Hyde
Salary:
£34,000

Hours:

Monday to Friday (Days) and alternate Saturday mornings

Shift:
7am-5pm or 8am-6pm
Overtime:
Available and paid at 1.5X
Benefits:
Half year and end of year bonus* (
* discretionary, OTE £600 each period), PPE and relevant equipment provided, Auto enrolment on company pension scheme (5% employee / 3% employer), Flexible working patterns available i.e. M-F and 1 in 2 Saturdays or Mon-Thurs one week and Tues - Fri the next, with Saturday mornings as required on the Friday working week. Enrolment on Simplyhealth Scheme after 3 months service - Approx.

£550 worth in benefits if used - plus mental health and well being support

Join Our Team as a Service Controller

Required to support the service team in diagnosing faults, ordering parts and ensure the workshop runs smoothly.

Key Responsibilities of the Service Controller

Industry knowledge required as will be working closely with the team where required and make recommendations for resolutions.
Ensure jobs are set up correctly and updated as the job progresses, update all relevant records in line with company processes.
Deputise for the Depot Manager to cover sickness or holidays
The service controller will be based in the depot to assist the depot Manager with all admin and technical areas of a very busy depot.
Create and maintain jobs on the system in a timely fashion.
Ordering parts for the HGV’s and Trailers
Ensure the system is updated with the correct details, hours and parts are ordered and PO's raised.
Assist with scheduling of servicing and keep all records up to date.
Update customers on the progress of jobs and obtain authorisation where required.
Required Skills and Experience for the Service Controller role:

Experience gained working within the commercial vehicle sector
NVQ / City & Guilds Level 1, 2, or 3 certificates or equivalent qualifications and experience
Excellent IT skills required - Word, Excel, Outlook and online portals.
Could suit a technician looking to come off the tools.
Are you a Service Controller ready to take the next step in your career? Apply now with an up-to-date copy of your CV!
 
INDPB