Part Time Receptionist - Head Office

Key Duties and Responsibilities Include

• Front Desk Management Greet and welcome visitors in a professional and friendly manner.
• Direct visitors to the appropriate department or personnel.
• Maintain the reception area to ensure it is tidy and presentable.
• Issue visitor passes and maintain visitor logs.
• Telephone & Communication Handling Answer, screen, and forward incoming phone calls.
• Take and relay messages accurately and promptly.
• Respond to general inquiries via phone, email, or in person.
• Manage the main office email account.
• Administrative Support Provide administrative support to management and departments.
• Schedule appointments and manage meeting room bookings.
• Assist with preparing documents, reports, and correspondence.
• Handle incoming and outgoing mail and courier services.
• Monitor and order office supplies when needed.
• Assist with organizing company events or meetings.
• Liaise with vendors, clients, and service providers.
• Record Keeping & Data Entry Maintain records of visitors, calls, and office activities.
• Update contact lists and company directories.
• Perform basic data entry and filing tasks.
• Security & Compliance Monitor access to the office premises.
• Follow company security procedures.
• Report suspicious activity or safety concerns.
• Customer Service Excellence Maintain a positive, helpful, and professional attitude.
• Handle complaints or concerns appropriately.
• Ensure a high level of customer satisfaction.
• Other Duties:
  Any other duties, as agreed with the line manager, to meet the needs of the organisation.
• This may include travel to other sites within the organisation.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).