Customer Service Administrator

Location: Denton

Your new company
A well‑established manufacturing business based in Denton is looking for a Customer Service Administrator for their friendly office-based team. The company offers a positive working environment, onsite parking, generous holiday allowance, and a range of additional benefits.

Your new role
As the Customer Service Administrator, you will be the first point of contact for all customer enquiries, delivering an exceptional level of service at every stage of the customer journey. Your responsibilities will include:

Handling incoming customer queries via phone and email
Processing customer orders accurately and efficiently
Providing quotes and product information
Managing delivery schedules and coordinating with internal teams
Overseeing the end‑to‑end customer order process to ensure a smooth and timely service

What you'll need to succeed
To thrive in this role, you will bring:

Excellent customer service skills and confidence in dealing with customers directly
Strong communication skills, both written and verbal
High attention to detail and accuracy when managing orders
The ability to multitask in a fast‑paced environment
A proactive approach and positive attitude

What you'll get in return

Salary: £26,500
A permanent, secure role within a stable and growing company
A welcoming office culture and supportive team
Onsite parking
Competitive holiday allowance
Additional company benefits

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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