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Hybrid Customer Services Team Manager; Pension

Job in Tameside, Greater Manchester, England, UK
Listing for: Greater Manchester Pension Fund
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 36000 - 40000 GBP Yearly GBP 36000.00 40000.00 YEAR
Job Description & How to Apply Below

Greater Manchester Pension Fund (GMPF) is seeking a Customer Services Team Manager to lead a busy team delivering front-line support to members. The role involves planning with the Section Manager, managing telephony and face-to-face services, and driving service improvements across online and in-person channels.

The successful candidate will oversee data interpretation of demand and trends, provide training, and build strong stakeholder relationships.

This opportunity is for the Hybrid Customer Services Team Manager (Pension Benefits) role at Greater Manchester Pension Fund.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Hybrid Customer Services Team Manager (Pension Benefits) role at Greater Manchester Pension Fund, based in Tameside, England, United Kingdom.

We are looking to fill the Hybrid Customer Services Team Manager (Pension Benefits) position at Greater Manchester Pension Fund in Tameside, England, United Kingdom.

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