Keyworker - Domestic Abuse Support Services; Safe Accommodation

Keyworker - Domestic Abuse Support Services (Safe Accommodation)

Employer: Jigsaw Homes

Location: Tameside, OL6 7AT

Pay: £29,267 to £29,267 per year, Competitive

Contract Type: Permanent

Hours: Full time

Disability Confident: Yes

Closing Date: 19/07/2026

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days)
We also offer our employees the option to buy/sell up to 5 days extra leave per year.

As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.

If you are looking for a career with an outstanding company, then please read on.

Who we are:

Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.

We provide quality; low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department:
At Jigsaw Support our focus is on helping people to live happy, healthy lives in a safe home, and supporting our most vulnerable individuals is our top priority.

Working within the Jigsaw Support Team you will be part of an innovative, forward‑thinking team that encourages success.

We are passionate about improving the quality of lives of our customers by supporting them to achieve their goals and independence.

With more than 160 colleagues from offices in Ashton under Lyne, Leigh and in our supported accommodation projects across the North West, we support over 6,000 people annually through the contracts we manage.

Jigsaw Support are a commissioned provider of Domestic Abuse Service for Manchester City Council.

Our service focuses on early intervention and prevention, which includes the prevention of repeat victimisation.

Our service is inclusive of all victims and survivors and offers a range of personalised domestic abuse interventions to meet complex individual needs, helping people recover and rebuild their lives in safety and freedom from fear. Support focuses on recognising domestic violence and abuse, promoting independence, enabling people to live safely in their communities and helping them move forward with their lives.

Role information:
Please note that The Female Sex Exemption claimed under Section 7 (2) (e) of the Sex Discrimination Act 1975, applies to this post.

As one of our dedicated and skilled Domestic Violence and Abuse Key workers you will support victim‑survivors being their mentor and coach. You will assess and manage risk and co‑produce personalised action plans to aid victim‑survivors recovery, improving their situation and challenges they face.

You will be responsible for managing a caseload, providing 1‑1 and group work interventions. You will deal with new referrals, complete assessments and co‑ordinate interventions working with victim‑survivors to identify the most appropriate course of action. You will provide support through a variety of methods to meet victim‑survivors needs and required support the wider family.

You will be expected to attend several multidisciplinary meetings including MARAC, Child in Need (CIN) and any other as required. In addition, you will provide training to stakeholders across Manchester either in person or through video call.

You will have experience of working and supporting people with multiple and complex needs including domestic abuse. You will need to be highly organised, self‑motivated, engaging, supportive and be confident in using case management systems.

If this sounds like the perfect job for you then don’t hesitate to apply now!

We reserve the right to close this vacancy early should we receive a sufficient number of applications.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).